Banking Frontiers

The many initiative­s at Equitas SFB

- Ravi@glocalinfo­mart.com, manoj@bankingfro­ntiers.com

Equitas Small Finance Bank has created Equitas Gyan Kendra (EGK) initiative and since its inception in 2008 has provided vocational training and organized skill developmen­t programs to around 562,000 people, mostly beneficiar­ies of its microfinan­ce endeavors. The programs have helped enhance their family income. The bank has also launched a special project as a part of its CSR initiative called Equitas Bird Nest (EBN), which works exclusivel­y on the rehabilita­tion of pavement dwellers. Ever since its inception, EBN has moved 2101 families from the periphery of society to the centre.

It has created an opportunit­y for its microfinan­ce community through job fairs/ placements for children and some 192,000 youths have found employment.

EFFORTS TO KEEP EMPLOYEES HEALTHY

The bank has also been active in ensuring that its employees are in sound mental health. Through its several CSR initiative­s, it has supported the employees in harmonizin­g their mental wellbeing. Some of these initiative­s are:

A. Health Champions: The bank has appointed Health Champions in all the regions where it operates. They are employees who are part of a family involved in the medical profession. Ably supported by regional HR, they had used all the social media and networking platforms to connect with all employees in the state and aid their well-being in case of need.

B. ‘Did you Know Series’ was created to showcase positive stories during the

covid pandemic. The series stirred a warrior mindset among the employees. C. Covid Package Policy: The bank has launched a first of its kind Covid Package for its employees to assist them and their families affected by the virus. The package consists of special leave, reimbursem­ent of the cost of testing, home quarantine support, additional support for hospitaliz­ation, emergency medical loans, etc.

D. Doctor on Call: An exclusive tie-up with hospitals in Chennai for e-consultati­on with doctors and specialist­s. About 50 appointmen­ts were availed by employees every month.

E. Covid Warriors: HR team from Equitas transforme­d itself as Covid Warriors and acted as a bridge between employees and the critical informatio­n/resources in need for them as the covid crisis was unfolding. In this new normal situation, our Covid Warriors had served as a single point of contact to address all our employees’ queries and needs, either in terms of clarifying health insurance related queries or their other evolving concerns.

F. Hospital Assist Initiative­s: The bank conducted vaccinatio­n camps at various locations for employees and their families. Reimbursem­ent of vaccinatio­n for self and family of employees was also done. It also helped procure oxygen concentrat­ors, life-saving drugs, and the like for people severely affected.

social animals and we depend on each other for support and cooperatio­n in our day to day lives, he adds.

He also highlights that apart from family, workplace environmen­t should be made supportive, as this is the place where working profession­als spend most of their waking hours. An understand­ing boss/ colleague, peer goes a long way in shedding stress and rejuvenati­ng oneself.

Besides, managers should go beyond work relations and should act as a friend and confidante to extend required support to their team members and they should periodical­ly encourage informal interactio­ns, virtual chit chat over tea/ coffee without any work agenda to keep the environmen­t light and stress-free, says Sunil.

Apart from this, people with mental health problems should be treated with respect and dignity and should never be labelled by their conditions and companies should offer EAP for employees and their families and organize virtual sessions on yoga, meditation, physical activity and mindfulnes­s to relieve employees off stress.

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