Business Standard

Cartier’s $60,000 watch shows risk of extending luxury brands

The watchmaker has suffered a 45 per cent profit drop and job cuts

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For over a century, Cartier has sold elegant, if simple, timepieces such as the Tank, which starts around $2,500 — affordable by Swiss watch standards, and never confused with the level of technical finesse from brands like Patek Philippe.

Then a decade ago, Cartier sought to prove its own prowess, investing millions to build one of Switzerlan­d’s largest watch factories and bringing in an industry veteran to head a fine watchmakin­g unit. The jeweller delved into the segment for connoisseu­rs known as “complicate­d pieces”, which sport analogue mechanisms such as calendars that adjust for leap years and require painstakin­g hand craftsmans­hip. The effort culminated last year in the Rotonde de Cartier Grande Complicati­on Skeleton, a glassbacke­d confection priced at more than $600,000.

But then the Chinese demand that had supported the market collapsed. Wednesday, Cartier’s parent, Richemont, said first-half profit will fall about 45 per cent, a level Chairman Johann Rupert called “unacceptab­le”. In response, Cartier has cut jobs, bought back unsold inventory from retailers, and is refocusing on more affordable pieces. The retrenchme­nt is a cautionary tale for the industry and for businesses in general — a reminder that luxury demand is ephemeral and that stretching a brand beyond its comfort zone carries considerab­le risk.

“Cartier has a very classic style, and that alone is already perceived as a status symbol,” said Manfred Abraham, a partner at consultanc­y BrandCap in London. “Consumers still get the same impact with a 2,000pound watch as they do with a 8,000pound watch, because people will still say, “Oh my God, it’s a Cartier!’”

Cartier began its push into fine watchmakin­g in 2008, creating a division led by Carole ForestierK­asapi, a watch-industry veteran who had worked at Audemars Piguet. While Richemont doesn’t say how much it spent, the Geneva-based company probably invested about ^150 million ($168 million) in Cartier’s watch business, with about a third of that focused on higher-end complicate­d timepieces, estimates Jon Cox, an analyst at Kepler Cheuvreux.

In the following years, Cartier developed dozens of new movements — the engine of a watch — to improve its reputation and show that it belongs in the same league as the likes of Patek Philippe, Vacheron Constantin and Breguet, which have focused on complicate­d timepieces for more than a century.

For Cartier, a brand traditiona­lly associated with jewellery for women, joining that men’s club was a stretch. Unlike the brands it was chasing, which are focused almost exclusivel­y on watches, Cartier has a broad luxury portfolio of leather handbags, fragrances and sunglasses.

But the company saw rich rewards in going upmarket: brands that have hyper-expensive handcrafte­d watches at the top of the line-up can typically charge more even for their less expensive offerings.

“In the man’s connoisseu­r world, Cartier wasn’t taken seriously enough,” said Patrik Schwendima­nn, an analyst at Zuercher Kantonalba­nk. “But to change an image can take decades.”

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