Business Standard

What if ‘one click’ buying were internet-wide?

- NATHANIEL POPPER San Francisco, 26 September

Paying for things online can be cumbersome. Even the man who invented the web, Tim Berners-Lee, says he frequently throws up his hands.

“Sometimes I will think that I bought something and I press the button, ‘Buy this,’ and I don’t realise it didn’t go through,” Berners-Lee said in a recent interview. “We are long overdue for a payments-user interface for the web.”

Responding to the frustratio­ns of Berners-Lee and hundreds of millions of online shoppers, the web’s governing body, the World Wide Web Consortium, or W3C, has brought together the giants of the internet including Google, Facebook and Apple to fix the clumsiness of paying for things online.

Now, a new global standard for online payments — a sort of Amazon one-click payment system for the entire internet — is being completed by the consortium and its members.

Google, one of the authors of the standard, has recently introduced it in certain new versions of its Chrome browser. Other browser companies have said they intend to follow.

The standard will provide a uniform way for users to input their credit cards and payment systems to any web browser so that they can be used for any purchase on the web. After the card details are entered once, they will automatica­lly be called up as choices for all future transactio­ns.

This will be somewhat like the existing auto-fill functions that browsers have. But with the new standard, all the data fields will be filled in invisibly, requiring just one click.

On the security side, rather than sending along all the credit card details, the browser will generate a one-time payment token that will avoid leaving your credit card number in countless databases around the world.

Numerous efforts to modernise the payment system have failed to take off. And this one could fizzle, too, if online merchants, web browsers or consumers fail to adopt the new standard.

The new standard will also face competitio­n from the Amazons and PayPals of the world, as well as from the credit card networks, all of which want to be the primary destinatio­n for payments, rather than just one option.

But payment analysts are hopeful about the new effort because it will not require consumers or merchants to use a new method of payment. Instead it will be equally open to any existing card or payment app, and it will channel them into a single place that most consumers already use — the web browser — where everything can be stored and used.

“Instead of simplifyin­g the world, we have been fragmentin­g it into a million apps,” said Eric Shea, a payments consultant at Kurt Salmon Digital. “If we can get back to that single integrated solution that everyone has on their phone and their desktop, that is the way to move forward and get adoption.”

 ?? PHOTO: REUTERS ?? Tim Berners-Lee (pictured), inventor of the World Wide Web, said ‘we are long overdue for a payments user interface for the web’
PHOTO: REUTERS Tim Berners-Lee (pictured), inventor of the World Wide Web, said ‘we are long overdue for a payments user interface for the web’

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