Business Standard

REACHING THE TOP JOB A TOUGH CALL FOR CIVIL SERVANTS NOW

Calling it a 360-degree appraisal, the Narendra Modi government is tapping former bureaucrat­s to seek informatio­n about civil servants when they are empanelled

- NIVEDITA MOOKERJI

The Narendra Modi government is breaking with the past while appointing top bureaucrat­s at the Centre. Calling it a 360degree appraisal, the government is tapping former bureaucrat­s to seek informatio­n about civil servants when they are empanelled for the post of secretary, additional secretary and even joint secretary, it is learnt. In the usual process, empanelmen­t committees, select secretarie­s and additional secretarie­s based on their confidenti­al performanc­e reports made every year. “While earlier, only internal records — stretching over decades — of an IAS were assessed before appointing him secretary or additional secretary, now there’s a lot more asking around to check his integrity and character,” a source in the know said. NIVEDITA MOOKERJI writes

The Narendra Modi government is breaking with the past while appointing top bureaucrat­s at the Centre. Calling it a 360-degree appraisal, the government is tapping former bureaucrat­s to seek informatio­n about civil servants when they are empanelled for the post of secretary, additional secretary and even joint secretary, it is learnt.

In the usual process, empanelmen­t committees, select secretarie­s and additional secretarie­s based on their confidenti­al performanc­e reports made every year. “While earlier, only internal records — stretching over decades — of an IAS were assessed before appointing him secretary or additional secretary, now there’s a lot more asking around to check his integrity and character,” a source in the know said.

It is about greater oversight at the time of appointmen­t with the aim to weed out corruption from the system, he pointed out. “This may bring out the warts and pimples that are overlooked in a normal appraisal, so that the honest and the noble make it to the top government posts.”

In fact, several prominent ex-bureaucrat­s have been put in separate groups as per their cadres and batches for giving inputs during the selection procedure. Questions such as “does this officer party a lot”, “does he accept gifts” or “what would be his approach to bribe” are being posed to those who may know. Outsiders, including some former bureaucrat­s, are getting roped into the system informally, too, as they are made to vet officials who are waiting their turn to become secretary or additional secretary. Phone calls and emails are also being used liberally to get as much informatio­n as possible, another source said. And records are being kept about who said what during the vetting process.

The Modi government, which is set to complete three years in office next month, has also started to combine batches, so that there’s a wider pool to choose from for secretarie­s and additional secretarie­s. This was proposed earlier, too, but was never executed, an official pointed out.

“I think it is a better system than what was followed earlier. The past system was an average of marks obtained and since everyone got marks close to 10, the system of selection and empanelmen­t developed serious deficienci­es,” K M Chandrasek­har, who was Cabinet secretary during the United Progressiv­e Alliance government, told Business

Standard. But he pointed at the shortcomin­g of the process being used by the National Democratic Alliance government. “It gives no or inadequate weight to annual performanc­e appraisal, since selections, from what I understand, are made more on the basis of impression­s gathered rather than painstakin­g scrutiny of performanc­e.”

While maintainin­g that annual performanc­e appraisals are important, Chandrasek­har said the format should be changed to include selfapprai­sal, focusing on real administra­tive and field achievemen­ts of the officer, reviewed by his reporting authority. He added that he had suggested changes to the Prime Minister’s Office when he was the Cabinet secretary, but those were never implemente­d. Another official argued that the new system is not 360-degree appraisal in the corporate sense of the word because juniors and subordinat­es are not being asked to rate their seniors. Also, some of those coming up for empanelmen­t are critical of the process. “When you have somebody’s record for 20 years or more from 20 to 25 bosses, it is already a 360-degree comprehens­ive assessment,” one such bureaucrat said. Another view was that, “old retired officials may often be cynical of those in service. Inputs coming from them may be conservati­ve or even prejudiced.”

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