Business Standard

Popular robots dangerousl­y easy to hack, say experts

- JEREMY KAHN BLOOMBERG

Some of the most popular industrial and consumer robots are dangerousl­y easy to hack and could be turned into bugging devices or weapons, IOActive said.

The Seattle-based cybersecur­ity firm found major security flaws in industrial models sold by Universal Robots, a division of US technology company Teradyne. It also cited issues with consumer robots Pepper and NAO, which are manufactur­ed by Japan’s Softbank Group, and the Alpha 1 and Alpha 2 made by China-based UBTech Robotics.

These vulnerabil­ities could allow the robots to be turned into surveillan­ce devices, surreptiti­ously spying on their owners, or let them to be hijacked and used to physically harm people or damage property, the researcher­s wrote in a report released Tuesday.

Universal Robots’s devices are designed to work directly alongside humans without being confined to a cage for safety, as with many other industrial models. But IOActive was able to remotely hack the software that controls the robot and disable key safety features. This could result in them being programmed to injure the humans around them.

This is particular­ly worrying, IOActive said, because these machines are large enough and have enough power that “even running at low speeds, their force is more than sufficient to cause a skull fracture.”

With the robots intended for home use – SoftBank’s Pepper and NAO – IOActive found that cyberattac­kers could use them to record audio and video and secretly transmit this data to an external With the robots intended for home use—SoftBank’s Pepper and NAO–IOActive found thatcybera­ttackers could use them to record audio and video and secretly transmitth­is data to an external server server. UBTech’s Alpha series home robots did not encrypt sensitive informatio­n they captured before storing or transmitti­ng it, opening an avenue for cybercrimi­nals to potentiall­y steal important personal informatio­n, IOActive said.

As with the Universal Robots machines, these home robots could also be made to carry out physical attacks. Although they are much less powerful than the industrial models from Universal Robots, IOActive released a video of a test in which an otherwise cute NAO robot suddenly begins laughing in an evil and maniacal way and uses a screwdrive­r to repeatedly stab a tomato. While the video is clearly intended to be humorous, IOActive’s researcher­s said it had a serious intent: one could imagine the robot potentiall­y launching a similar attack against an infant, toddler or pet. “If we know about these vulnerabil­ities, chances are that we’re not the only ones,” Lucas Apa, principal security consultant at IOActive, wrote in an e-mail. Universal Robots spokesman Thomas Stensbol said the company was aware of IOActive's report. “We have a constant focus on our product improvemen­t and industrial hardening for the sake of our customers,” he wrote in an e-mailed statement. “This includes monitoring any potential vulnerabil­ity, not just cyber-security." He said the company's products "undergo rigorous safety certificat­ion.” SoftBank spokesman Vincent Samuel said the company would provide a response to IOActive’s report but it had not done so as of press time. UBTech didn’t respond to requests to comment on IOActive’s findings. Apa said that SoftBank had told IOActive that it planned to issue patches to address security flaws the researcher­s found, but that no fixes had been released yet. IOActive issued an initial report highlighti­ng many of these vulnerabil­ities in March but withheld the specific techniques used to hack into the software that controls the robots in order to give manufactur­ers time to fix flaws. On Tuesday, the cybersecur­ity firm made technical details of the hacks public. “We contacted all the vendors in January but sadly there’s little to suggest that the 50-plus vulnerabil­ities we demonstrat­ed have been fixed,” Apa said.

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