Business Standard

An Alexa for banking & finance

Active.ai is offering personalis­ed chat bot services to banking customers, writes

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Product and opportunit­y “In the past 24 months we saw two very interestin­g shifts in the world. A significan­t number of people were starting to use messaging as a key communicat­ing tool. Also in China, messaging app WeChat became a very large fintech operator with millions of users. It was logical that banks outside of China will need similar technology,” said Funding:$ Investors: Long-term milestone: would be through artificial intelligen­ce and natural language processing, leading us to the product choice,” Shankar said. The trio brought a number of AI experts on board to provide the technical expertise and have a workforce of around 65 so far.

The new round of funding will be invested entirely in improving the technologi­cal know-how and hiring resources. It will also help them scale up presence in North America, said Shankar. Business model

 ??  ?? (From left) Active.ai co-founders Parikshit Paspulati, Ravi Shankar and Shankar Narayanan
(From left) Active.ai co-founders Parikshit Paspulati, Ravi Shankar and Shankar Narayanan

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