Focus on cybersecurity to maintain trust
There is a lot of democratisation happening in the banking, financial services and insurance (BFSI) sector. Banks are trying to look friendlier with on-demand services for a younger crop of customers creating opportunities for companies like Active.ai. The entire Active team comes with very strong domain knowledge. With the right client and investor support, they have scaled up quickly.
Cybersecurity is the sole aspect they need to handle carefully to maintain customer trust as in the case of any financial product where customers share critical data.