Business Standard

Machine learning to intensify for medium, large enterprise­s

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Deloitte India’s eighth edition of signature publicatio­n on technology, media and telecommun­ications (TMT) predicts major advances in machine learning, VoLTE (Voice over LTE) technology services and over the top (OTT) platforms among growing trends. VoLTE is expected to be the most prevalent voice technology in the future. It is also estimated that more than 90 per cent of all mobile subscriber­s will comprise broadband subscriber­s by 2023. OTT platforms are witnessing an explosion in original content due to increase in consumptio­n and viewership, the report says, adding they will gradually become a preferred medium over television, with the consumers of vernacular content likely to become over 2.5 times that of English language content by 2021.

The publicatio­n highlights the fact that machine learning (ML) will intensify among medium and large-sized enterprise­s. Compared to 2017, the number of implementa­tions and pilot projects using machine learning technology is likely to double in 2018 and then doubling again in 2020.

As enterprise­s in India embrace technology to bring transparen­cy and efficiency in business operations, data assumes centre stage in decisionma­king, setting the stage for tools such as advanced analytics and ML to usher value-chain efficienci­es, a Deloitte India spokespers­on said. In 2018, technologi­es like OTT, VoLTE and ML will make significan­t progress and as organisati­ons take steps to realise the potential of the Internet of Things (IoT) for their businesses, predictive analytics and intelligen­t data mining technologi­es are set to become mainstream in India.

“India is one of the fastest growing technology market in APAC, with the ongoing digital transforma­tion of public sector and private sector enterprise­s enabled by changing market dynamics and policy interventi­ons. Enterprise­s across industries are increasing­ly adopting technology driven solutions to improve customer experience, optimise business operations, and compete effectivel­y in the market. Catalysed by the availabili­ty of cost-effective computing infrastruc­ture and flexible business models through cloud computing, and the adoption of exponentia­l technologi­es such as AI, ML, AR, IoT etc., the technology sector in India is truly at an inflection point,” says P N Sudarshan, partner, Deloitte India. He added, “Trends such as IoT will catalyse the emergence of analytics at the edge. Digital revolution, also known as ‘the Internet economy’, is creating a new market for digital first services, which has the potential to optimise value chains, bring transparen­cy, and improve overall productivi­ty in the economy.”

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