Business Standard

POLITICIAN­S LOSE FOLLOWERS AFTER TWITTER CRACKDOWN

A project by IIIT-Delhi finds only 32% of Twitter handles used during 2014 poll are active today ‘Presence’ (of political leaders) is much higher than during 2014 polls, according to the study

- NEHA ALAWADHI

As allegation­s of political bias add to the woes of Twitter in India,

an independen­t study on the Twitter profiles of political leaders, including Prime Minister Narendra Modi and Congress President Rahul Gandhi, has found many of them losing several thousands of followers after a November crackdown by the microblogg­ing platform on fake profiles. While Modi lost around 100,000 followers, Gandhi saw his Twitter followers diminishin­g by close to 9,000 after the clampdown. NEHA ALAWADHI writes

As allegation­s of political bias add to the woes of Twitter in India, an independen­t study on the Twitter profiles of political leaders, including that of Prime Minister Narendra Modi and Congress President Rahul Gandhi, has found many of them losing several thousands of followers after a November crackdown by the microblogg­ing platform on fake profiles. While Modi lost around 100,000 followers, Gandhi saw his Twitter followers diminishin­g by close to 9,000.

Twitter had carried out a similar exercise globally in July last year which saw the prime minister’s follower count going down by around 300,000. Gandhi’s account lost about 17,000. Several other public figures, including Twitter CEO Jack Dorsey lost followers at the time.

The study, led by Indraprast­ha Institute of Informatio­n Technology, Delhi (IIIT-Delhi), is part of a larger attempt by the institute to study social media patterns between the 2014 and 2019 general elections. It has analysed 925 Indian political handles, including the user accounts of all the main political parties and political figures.

Some other accounts that lost a significan­t number of followers were those of Kiren Rijiju, MoS for Home Affairs; Bhupender Yadav, National General Secretary of the BJP, and Anurag Thakur, Chairman of the Parliament­ary Committee on IT.

The study, which began last year, found most prominent political leaders saw a consistent rise in their follower count between August and September. However, in November, after the crackdown, there was a dip in the follower count. The numbers, however, have started rising again.

“It is too early to make comparison­s with the 2014 analysis, but some of the initial trends are interestin­g. For instance, the sheer amount of presence (of political leaders on Twitter) this time is much higher. Of the 925 handles we are studying, over 500 are already verified. That was not the case in 2014,” said Ponnuranga­m Kumaraguru, a professor at IIIT-Delhi and Hyderabad.

The study has also shown a few other trends. For instance, it found 21 million posts by roughly a million Twitter handles in the analysis of 2014 general elections. Of these, only 31.64 per cent of the handles are still active. An active account, according to the institute, is one that has made at least one tweet in 2018.

Facing a backlash in most of the countries it operates in for not handling abuse on its platform effectivel­y, Twitter began weeding out fake profiles on the platform last year. In July, it announced it will carry out this exercise, and Modi’s profile lost about 300,000 followers, making it among the top profiles to lose their follower count. The November crackdown, which was unannounce­d, saw the microblogg­ing site itself lose 2.4 million followers.

Twitter has been embroiled in controvers­y since some time now for its alleged political bias against rightwing political handles. On February 3, an outfit called the Youth for Social Media Democracy protested outside the office of Twitter India asking the company to change its policy on blocking or removing content. Just days back, the firm was in news after its top officials and CEO refused to appear before a Parliament­ary Committee over “safeguardi­ng citizens’ rights on social/online news media platforms”. The committee has reschedule­d the hearing for Monday. Meanwhile, Twitter has strongly refuted allegation­s of political bias.

“Twitter does not review, prioritise, or enforce its policies on the basis of political ideology. Every tweet and every account is treated impartiall­y. We apply our policies fairly and judiciousl­y to all. If there are 'false positive' decisions, these are not political statements of intent; they are the basic human error rate of running the fastest, most open conversati­onal tool in the history,” said Colin Crowell, Global Vice President, Public Policy, Twitter, in a statement on Friday.

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