Business Standard

TCS HOLDS INDIA'S FIRST VIRTUAL AGM

- SAI ISHWAR

“Chandra sir, can you hear me?” “What are the cost savings from work from home due to Covid?” These were two most common questions by shareholde­rs who joined Tata Consultanc­y Services' 25th AGM on Thursday. The AGM was held in a completely virtual environmen­t, a first by any Indian firm. Chairman N Chandrasek­aran, popularly called Chandra, CEO Rajesh Gopinath, and Company Secretary Rajendra Moholkar addressed the quorum from Mumbai, while other directors took part in the meeting remotely from their offices in Bengaluru and

Boston.

“Chandra sir, can you hear me?”

“What are the cost savings from work from home due to Covid?”

These were two most common questions by shareholde­rs who joined Tata Consultanc­y Services' 25th annual general meeting (AGM) on Thursday.

The AGM was held in a completely virtual environmen­t, a first by any Indian firm. Chairman N Chandrasek­aran, popularly called Chandra, Chief Executive Officer Rajesh Gopinath, and Company Secretary Rajendra Moholkar addressed the quorum from Mumbai, while other directors, including Chief Operating Officer N Ganapathy Subramania­m and Don Callahan, took part in the meeting remotely from their offices in Bengaluru and Boston, respective­ly.

In its response to the queries, TCS said the company does not believe that only 25 per cent employees will be working from office by 2025 and the firm was moving towards the theme as a proactive measure. It also should not be seen as an administra­tive move to cut costs, the firm clarified.

The company said it was rewiring its security processes, and deploying artificial intelligen­ce and bots to ensure there is no data leakage in its pursuit for providing seamless work from home experience in the long run.

“In fact, TCS has long-term leases. So, currently it is more (technology and security-related) investment­s and more expenses," Chandra, also chairman of Tata Sons, said. There was also a revenue loss because of the shift and the same has been absorbed in the March quarter, he said.

“When we say 25 per cent (of employees would be working from office) by 2025, it is not a target. We anticipate and predict that the world will move in this direction, and we want to be prepared for it. It is not (may not be) the same 25 per cent of employees as well. It’s just a guesstimat­e, and could be 40-70 per cent,” he said.

The clarificat­ion comes as TCS, during a conference call in April, signalled that 75 per cent of its 448,000 employees globally may be asked to work from home, permanentl­y.

The Tata Group chairman said the company did not face any

specific contractua­l issues from clients globally due to the Covid-19 pandemic and termed working with customers in the past three months a ‘learning experience’.

“The company had a very productive year, engaging with customers in their innovation, growth and transforma­tion initiative­s, and winning some of our largest deals till date. However, our response to the events during the last 10 days of FY20 is what I consider to be our most defining accomplish­ment of the financial year,” Chandra said.

Some shareholde­rs of the informatio­n technology firm did face testing troubles in logging into the meeting, however, that did not deter them from raising questions related to “unusual jumps in line items of the balance sheet”.

There were also complains of non-receipt of the physical copies of the annual report. Some shareholde­rs even read poems like they usually do in physical AGMS.

According to company sources, over 1,280 shareholde­rs joined from across the globe on ‘first come, first served’ basis.

The meeting was hosted on National Securities Depository Limited platform.

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 ??  ?? Chairman N Chandrasek­aran addresses the virtual AGM from Mumbai
Chairman N Chandrasek­aran addresses the virtual AGM from Mumbai

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