Business Standard

A time for calm leadership

LESSONS FROM THE PANDEMIC

- PREETHA REDDY Vice Chairperso­n, Apollo Hospitals As told to T E Narasimhan

The new work life

I used to travel extensivel­y. Now, on account of the lockdown, I have been using virtual platforms to work with the organisati­on and with various stakeholde­rs. With the country combating an unpreceden­ted medical crisis, the entire Apollo family of 80,000 has been working round the clock to ensure that we are able to provide timely assistance for testing and treatment, reaching medicines to homes, facilitati­ng digital consultati­ons and a safe environmen­t for treatment of non-covid patients.

Homebound, and how

I have certainly been a lot more committed to wellness of late. I have also been enjoying the extra time saved from travel to nurture newer pursuits in business and relaxation. More time with the family has also been wonderful. Old hobbies like photograph­y have resurfaced and technology has made it more exciting.

The lesson

Covid-19 has been an unparallel­ed test of character and resilience for millions around the world. Neverthele­ss, none of what we have done compares to the sacrifices made by those at the frontline.

The pandemic also caused a tremendous economic upheaval and at times, the pressure has been daunting. Yet, it is important for all in a leadership position to be calm, remain optimistic and explore ways to find new opportunit­ies to assist and offer solutions. I would add that business leaders must also use this time to reimagine their business model, and their industry.

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