Business Today

SMINQ THE QUEUE CRACKER

THE PUNE- BASED COMPANY IS WORKING TO BUILD A WORLD WITHOUT QUEUES BY GIVING ACCESS TO CRUCIAL DATA.

- By Sanghamitr­a Mandal

1) The Founders Shachin Bharadwaj, Santhosh Nagarajan and Sheldon Dsouza who had previously worked together to set up their first venture TastyKhana. com. The trio made a successful exit when Rocket Internet-backed Foodpanda acquired TastyKhana in 2014.

2) The Concept

The idea cropped up when the co-founders were mulling over several possibilit­ies to start a new venture. Bharadwaj’s wife was pregnant at the time and the couple had to wait long hours at doctors’ clinics despite appointmen­t. Soon, they realised how long queues at hospitals, banks, utilities, retail stores, restaurant­s, entertainm­ent zones, car parks and other places take a toll on people’s time and energy. “You get stuck because you have no access to real-time data about these places and can’t adjust your schedule. So, the idea is to keep you updated in real time, via a reliable app,” says Bharadwaj.

3) The Journey

After six months of pilot run, the trio decided to focus on healthcare and built an app so that users can book appointmen­t with doctors and get realtime alerts on waiting time at clinics. Doctors can also plan their day using the app. Now covering Pune, Mumbai and Nashik, the app has a subscripti­on-based revenue model, features 150-plus premium clinics and caters to 5,00,000plus users. In April this year, the co-founders also launched Sminq – World Places, Live Now, an app for sharing user-generated live feeds (texts, photos and videos) from places that are popular or trending. Simply put, it is a community-driven platform where users from all over the world post real-time updates so that others get to know what is happening near them and act accordingl­y. The company is now planning to raise $5-10 million to promote the app in the US, the Middle East and Southeast Asia. Both apps are available for Android and iOS users.

4) The Challenge

Fake post/misinforma­tion is the biggest challenge, but Sminq has a stringent validation system in place. For instance, locations can be verified and users are encouraged to post onsite photograph­s and videos for credibilit­y checks. Feeds are not rated, following places is given preference over following people and selfies are not encouraged, meaning the focus is on places alone. There is also a flagging mechanism while the feeds expire just after 24 hours, leaving no scope for trolling.

 ?? PHOTOGRAPH BY ANIRUDHA KARMARKAR ?? (From left): Co-founders Sheldon Dsouza, Santhosh Nagarajan and Shachin Bharadwaj
PHOTOGRAPH BY ANIRUDHA KARMARKAR (From left): Co-founders Sheldon Dsouza, Santhosh Nagarajan and Shachin Bharadwaj

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