Business Today

Cashless Claims for Emergency Hospitalis­ation

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Contact the customer service desk of the insurer or the TPA to find the list of network hospital After admission, ask the hospital to initiate cash less claim process before the allowed timeline after the admission

Keep the insurance ID or TPA ID card of the patient handy

Provide ID and address proof to the hospital The hospital will fill and submit the cashless claim request form to the insurer or TPA

Insurer or TPA will issue authorisat­ion letter men tioning coverage details

Bills will be paid by the insurance company di rectly to the hospital Pay for exclusions (things not covered in policy)

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