Lessons From The Pandemic

Managers need to start finding new ways to manage teams, including codifying and documenting how to do things

Employees show great ownership and desire and ability to stretch themselves when given the flexibility to do so. However, since each individual’s work environment is now different, it’s important to make allowances for personal situations and challenges

The pandemic has underscored the importance of studying the changing behaviour of customers/ partners and the regulatory framework to repurpose existing capabilities or introduce new ones