Business Today

Making The Most Of The Cloud

The hybrid cloud model provides security, greater flexibilit­y and optimises costs for organisati­ons

- BY NIDHI SINGAL ILLUSTRATI­ONS BY RAJ VERMA

The hybrid cloud model provides security, greater flexibilit­y and optimises costs for organisati­ons

The Thiruvanan­thapuram-based Muthoot Pappachan Group, which has operations spanning financial services, alternativ­e energy, IT services and precious metals, was looking to digitise its offerings by connecting its corporate offices and 4,700 branches. While it was fine with a third party managing the IT infrastruc­ture, it wanted to keep some key functions in-house. It opted for a hybrid cloud — a solution that combines a private cloud with one or more public cloud services, with proprietar­y software enabling communicat­ion between each service, giving businesses greater control over data. “The cloud-based virtual desktop interface will be deployed for 26,000 employees across branches, resulting in net savings of ` 25 crore and over 30 per cent reduction in time to market new digital capabiliti­es,” says Eugene Koshy, Chief Purpose Officer, Muthoot Pappachan Group. The project was carried out by UST Global, a US-based technology company.

Muthoot is among hundreds of businesses that are rushing to adopt hybrid cloud solutions for transformi­ng their IT infrastruc­ture. The reasons are simple. Hybrid cloud offers elasticity, nimbleness and cost optimisati­on. For instance, Panasonic India, the home appliances and consumer electronic­s major, has adopted a hybrid cloud model under which sensitive client data and informatio­n is stored on private cloud whereas applicatio­ns are on public cloud. It is using services of Amazon Web Services, Microsoft Azure and CtrlS, among others. “Public cloud is cloud computing delivered via Internet and shared across organisati­ons whereas private cloud is dedicated to one organisati­on,” says Trideeb Roy, Director, Sales, Data Center, Cisco India & SAARC. This dual cloud strategy is helping enterprise­s scale up while optimising costs, which is why it is a natural progressio­n for most businesses, say experts. According to a Research and Markets report, India’s cloud infrastruc­ture market is estimated to expand at a compounded annual growth rate (CAGR) of 23.61 per cent between 2019 and 2024 to ` 19,646 crore. The global hybrid cloud market is growing at a CAGR of 21 per cent and is expected to reach $170 billion in five years. India is expected to account for 10–15 per cent global hybrid cloud spend as operationa­l flexibilit­y and data deployment options that it offers make it a compelling propositio­n. “One of the primary benefits of a hybrid cloud is agility that allows effective operation of systems at organisati­ons of all sizes. Hybrid cloud infrastruc­ture can future-proof a data centre, keep up with the pace of software and service innovation and push the business forward. It also provides better security, compliance and risk mitigation from the core to the edge to the cloud,” says Roy of Cisco.

Industry Adoption

Since hybrid cloud offers scalabilit­y, security, compliance­s and access to nextgenera­tion technology and software, it has become the most preferred solution for enterprise­s not born on the web such as financial services players, government­s, telecom service providers and automotive companies. For example, leading telecom

WHEN WE CLAIM THAT A HYBRID CLOUD PLATFORM OFFERS 2.5X MORE VALUE THAN A TRADITIONA­L CLOUD ENVIRONMEN­T, THE BENEFITS ARE SPREAD ACROSS COST EFFICIENCI­ES, FASTER TIME TO MARKET AND INNOVATION CAPABILITI­ES”

Sandip Patel, MD, IBM India/South Asia

service provider Bharti Airtel has completed the first phase of its open hybrid cloud network, which will give its customers and ecosystem partners a flexible foundation to build and deploy innovative applicatio­ns on the cloud. Airtel has partnered with Redhat/IBM and Nokia for this initiative. “The horizontal cloud with open architectu­re is the key element for making our network future-ready. It allows us to deploy end-to-end automation across network operations and be ready for any emerging technology or applicatio­n,” says Randeep Sekhon, CTO, Bharti Airtel.

The traditiona­l hybrid clouds were built around IaaS (infrastruc­ture as a service) and focused on providing computing, storage and network services along with security controls. “This has changed as almost all private and public cloud providers have introduced new services for building cloud native architectu­res,” says Muraleekri­shnan Nair, Global Head, Cloud Infrastruc­ture Services, UST Global. These services offer more agility for business transforma­tion and allow an enterprise to rapidly change direction or develop new digital offerings. This came in handy during the Covid-19 outbreak when businesses were forced to adopt remote working models almost overnight. As companies realised the need to ensure that their IT infrastruc­ture keeps running across clouds, they

quickly found that adopting hybrid cloud models is the right strategy from the view of long-term costs, scalabilit­y and security. “Earlier users ran their programmes and applicatio­ns from a server or a physical computer. However, the same is now being done through cloud-computing services. This shows how cloud computing technology has the power to become a backdoor for all future disasters as well,” says Binu Chacko, Partner, Cloud Transforma­tion, EY India.

According to a recent Enterprise Cloud Index Research by Nutanix, a US-based cloud company, hybrid cloud has been voted as the ideal IT operating model by a vast majority of respondent­s in India. Around 97 per cent Indian IT profession­als agreed in the survey that a mix of public and private clouds is ideal for their organisati­ons compared to 87 per cent globally. India’s enterprise­s are moving to hybrid to gain better control over IT resource usage (79 per cent), increase speed to fulfil business needs (69 per cent) and support customers better (60 per cent). Additional­ly, 63 per cent Indian respondent­s said they have increased investment­s in hybrid cloud as a direct result of the pandemic. Indian IT teams are planning for a 56 per cent increase in hybrid cloud adoption within five years, according to the survey.

The pandemic has also brought risk, governance, security and spending concerns to the fore. “Legacy applicatio­ns will give way to cloud native applicatio­ns, legacy databases will give way to open source, purpose-built databases and automation will become a necessity as underlying infrastruc­ture becomes a commodity. Security responses will be real-time to keep up with the ever-evolving threat landscape. We will witness more reliance on software, cloud and automation to deliver more with less,” says Balakrishn­an Anantharam­an, Vice President and MD, Sales, India and SAARC, Nutanix. For instance, RBL Bank leveraged the Nutanix Era Platform for Databases to cut provisioni­ng time by 90 per cent and reduce the time taken for cloning of databases of key customers to four hours instead of one-two days, while saving 90Tb of storage.

The Cost Factor

When customers are trying to keep IT costs down, a well-designed hybrid model can help teams manage multiple cloud environmen­ts at a low cost. The largest cloud-delivery model of all — the public cloud — requires low-to-zero investment in buying, setting up and maintainin­g infrastruc­ture. However, costs add up quickly as usage expands. Private cloud, on the other hand, involves high upfront capital expenses and a steep learning curve for internal teams. In hybrid cloud, both direct cost and speed of backups and recovery are made simpler with tiered storage (an architectu­re places data in a hierarchy according to its business value), offering companies opportunit­ies to save on hardware costs.

Mumbai-based Godrej Group has leveraged hybrid multicloud model to build an IT infrastruc­ture that is future-ready, keeps pace with changing business needs and supports future business requiremen­ts. IBM’s technology helped the group shift all mission-critical applicatio­ns to a hybrid multi-cloud environmen­t and orchestrat­e workloads among multiple clouds. This has resulted in 10 per cent reduction in cost of ownership over five years, 100 per cent increase in disaster recovery coverage and zero security incidents. “The return on investment needs to be viewed from multiple dimensions. When we claim that a hybrid cloud platform offers 2.5x more value than a traditiona­l cloud environmen­t, the bene

LEGACY APPLICATIO­NS WILL GIVE WAY TO CLOUD NATIVE APPLICATIO­NS, LEGACY DATABASES WILL GIVE WAY TO OPEN SOURCE PURPOSEBUI­LT DATABASES, AND AUTOMATION WILL BECOME A NECESSITY AS IT INFRASTRUC­TURE BECOMES A COMMODITY” Balakrishn­an Anantharam­an, VP & MD, Sales, India & SAARC, Nutanix

fits are spread across cost efficienci­es, faster time to market and innovation capabiliti­es. A significan­t portion of that value reaches beyond infrastruc­ture cost efficienci­es: there are quantifiab­le benefits from business accelerati­on, applicatio­n developmen­t and regulatory, compliance and security,” says Sandip Patel, MD, IBM India/ South Asia.

Other benefits of hybrid cloud include better business continuity and management of short- and long-term capacity. “From a CIO’s perspectiv­e, it amplifies innovation for building new business solutions and enhancing existing solutions,” says Narsimha Rao Mannepalli (Narry), Executive Vice President, Head of Cloud & Infrastruc­ture Solutions, Infosys Validation Solutions.

Hybrid cloud also offers better security, compliance and risk mitigation and allows enterprise­s to choose where to place workloads and data based on compliance, audit, policy and security requiremen­ts. While various environmen­ts of hybrid cloud remain separate, migration between them is facilitate­d by containers or encrypted applicatio­n programmin­g interfaces that allow administra­tors to integrate applicatio­ns and other workloads. “This separate, yet connected, architectu­re is what allows enterprise­s to run critical workloads in private cloud and less sensitive workloads in public cloud. This minimises data exposure and allows enterprise­s to customise a flexible IT portfolio,” says Patel of IBM India/South Asia. Besides, organisati­ons can store all kinds of sensitive data with utmost security, thanks to features like Keep Your Own Key or KYOK (which allows customers to have exclusive control over encryption keys) and Quantum Safe Crytograph­y Support (algorithms that are resilient to quantum computer-enabled attacks).

The gains from hyrbid cloud seem too big to be ignored.

THE HORIZONTAL CLOUD WITH OPEN ARCHITECTU­RE IS THE KEY ELEMENT FOR MAKING OUR NETWORK FUTURE-READY. IT ALLOWS US TO DEPLOY END-TOEND AUTOMATION ACROSS NETWORK OPERATIONS AND BE READY FOR ANY EMERGING TECHNOLOGY OR APPLICATIO­N” Randeep Sekhon, CTO, Bharti Airtel

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