SMART TRAVELLER What to do at Mumbai airport
Recently, Terminal 2 of Chhatrapati Shivaji Maharaj International Airport, Mumbai (CSMIA) celebrated ve years of its operations. An ideal blend of state-ofthe-art technology and rich architecture, CSMIA boasts a unique visual identity of its own and is one of the most stunning airports in the world. In addition to being architecturally beautiful, CSMIA is also known to o er a good customer experience and seamless travel.
Here are a few experiences worth spending your time on at Terminal 2, Mumbai.
oughtfully designed to cater to needs of the C-suite segment, the GVK lounge at CSMIA is divided into three categories —First class, Premium class and Business class. Passengers are assigned one of these three lounges depending on class of travel, airline and frequent yer status.
e First-class lounge has great tarmac views, a fully stocked bar for cocktails and champagne, a la carte dining and spa for quick massages. e business class lounge includes a business centre, a bar, a large bu et, restaurant area, barista co ee and
spa. Interesting to note that at Mumbai airport, there are no separate airline lounges and GVK o ers common lounges shared by airlines.
e Jaya He GVK New Museum is one of the highlights of the airport. With a focus on strengthening India’s art and culture, the museum has more than 5,500 artefacts adorning the walls of the airport. Enjoy free guided tours of the museum as you depart from Terminal 2. Exquisite artefacts and painting are available at e Jaya He GVK New Museum store.
e product range and retail stores at DFS, Mumbai Duty free are impressive. Best deals are available over a selection of 100 liquor brands including Johnnie Walker, Chivas Regal, Glenlivet, Ballantine's and Glen ddich. e liquor section is particularly designed to appeal to the luxury traveller. ere is also a massive cigar section, with some top-quality international cigars in the humidor. Travellers can enjoy the widest variety of Johnnie Walker editions at DFS, Mumbai Duty. Besides, Mumbai Duty Free was the rst to launch Bene t cosmetics in India. Other interesting products to check out include Carvaan from Saregama in the electronics sections, travel retail exclusive edition of Michael Kors Penny computer backpack and the Burberry make-up range.
For an ultimate luxury experience, customers can avail the Pranaam GVK Guest Services that focusses on enhancing the overall guest experience for passengers travelling through CSMIA. Pranaam o ers customised packages that include a variety of services including assistance with airline checkin, dedicated porter for assistance with hand baggage till the boarding gate, access to GVK lounge and guidance with immigration. Special packages for MICE groups are also available. Price for Pranaam GVK Guest Services start from INR 1,800 (for adults).