ANDY BESANT

Andy Besant is the director of Travel Experiences, Collinson. He leads the Travel Experiences division, which provides the market-leading airport lounge and experiences programme, Priority Pass. His focus is on the continuation of the brand’s digital transformation, by delivering customer-centric innovation that enhances the journey for discerning travellers. In this issue, he forecasts when we can expect a sense of travel normalcy to return on page 70.