Business Traveller (India)
THE WELLNESS CARRIER
Etihad Airways’ wellness practises
Travelling internationally in a postpandemic world surely is a di erent experience. e situation remains highly dynamic as countries have di erent restrictions, various quarantine measures are in place and guidelines are constantly updated by governments and regulatory health bodies as the scenario changes. You may also have a host of other queries, from planning your journey and
exibility in bookings to in ight sanitisation and health measures taken by the airline.
To make this process easier, Etihad Airways o ers a host of initiatives that help you plan your next trip. e airline has prioritised passengers’ wellness and thoughtfully introduced a host of di erent measures which will not only help them plan their travels seamlessly but also ensure that they can y with peace of mind.
PER CENT OF ETIHAD’S CREW ONBOARD HAVE BEEN VACCINATED
Etihad became the rst airline in the world with all its operating pilots and cabin crew vaccinated to help curb the spread of Covid-19 and give passengers who travel with the airline added assurance of safety. e airline’s vaccination initiative consolidated its position as an industry leader in its response to the pandemic and in keeping its employees and travellers safe.
COVID INSURANCE WITHIN THE COST OF THE FLIGHT TICKET
If any passenger is diagnosed with Covid-19 during their trip, they won’t have to worry about medical expenses or quarantine costs when they y with Etihad. e airline has introduced a global Covid-19 wellness insurance as part of its health and hygiene programme, Etihad Wellness and this is currently included with every Etihad ticket.
e insurance is automatically e ective following the rst ight outside of the guest’s home country and is valid for 31 days, or upon return to their home country if earlier.
WELLNESS AMBASSADOR ON EVERY FLIGHT
Etihad has introduced specially trained Wellness Ambassadors, a rst in the industry, who will provide essential travel health information and care so guests can y with greater peace of mind. ey are available 24/7 pre-departure, at Abu Dhabi International Airport and on board every ight to o er reassurance by sharing advice on travel wellbeing and details of the health and sanitisation measures being implemented throughout the guest’s journey.
TECH AND DIGITAL FIRST SOLUTIONS
Due to the pandemic, there has been an accelerated growth in digitalising experiences and ensuring contactless travel for guests, with their safety and wellness in mind. Technology will continue to be a driving force, creating new avenues in the postpandemic world. Etihad leads the industry in creating, testing and implementing technologies that make travel safer, more sustainable, more enjoyable and with passenger wellness as the priority. e airline has also been working with a variety of di erent companies, some within the industry, some outside of it, to develop technology required for a global health certi cation system. Most recently, it has partnered with the International Air Transport Association to launch the IATA Travel Pass for its guests. is o ering, currently under trial, will help passengers easily and securely manage their travel in line with government requirements for Covid-19 tests or vaccines.
FLEXIBLE BOOKING OPTIONS
In case you have an existing booking and your travel plans have changed, you can rebook your ight at a later date for free in the same fare class. If you have booked directly with Etihad, you can cancel your trip and save it for later with Etihad Credit. e airline will reward you with up to US$400 and up to 5,000 Etihad Guest Miles. e airline is also allowing unlimited changes on all new bookings to give you more freedom and exibility.
CHARTER FLIGHT SERVICES
Etihad has expanded its business with the launch of charter and special ight services. Fully customisable, business and leisure travellers can choose from a variety of ight options including a dedicated passenger service, cargo only ight or a combined passenger and cargo package. ese charter
ights provide a convenient alternative to travel, providing customers with the
exibility to choose the departure time, destination and routing. etihad.com