BusinessLine (Chennai)

RBI lens on ₹150-crore KYC fraud at M&M Fin Services

FORGERY. Embezzleme­nt reported at NBFC’s North-East branch; RBI seen placing curbs

- Hamsini Karthik Mumbai

The RBI is looking into a ₹150crore KYC lapse disclosed by Mahindra and Mahindra Financial Services on Tuesday.

According to highly placed sources aware of the matter, the Reserve Bank of India could impose some sort of curbs on the NBFC on acquisitio­n of new businesses.

“The nature of restrictio­ns will depend on the outcome of investigat­ion of the matter,” said a person with knowledge of the developmen­t. Whether these curbs will have a pan-India impact on the business or would be restricted to certain branches isn’t clear yet.

Emails sent to M&M Finance and the RBI remained unanswered till press time.

KYC LAPSES

Early on Tuesday, when India’s No 2 vehicle financier was slated to announce March quarter results, M&M Finance, in a stock exchange filing, said that a fraud in retail vehicle loans was uncovered at

The eastern region accounts for 11% of the lender’s total advances, or ₹10,273 crore of total loans, per M&M Finance’s December quarter investor presentati­on

one of its branches in the North-East. The fraud involved forgery of KYC (know your customer) documents leading to embezzleme­nt of company funds. The magnitude of the fraud, according to the company, is expected to be not more than ₹150 crore.

“Investigat­ions are underway and necessary corrective actions have been identified and are at various stages of implementa­tion, including arrest of few people involved,” the company said in its filing. Area business manager and other employees of the branch concerned are said to be involved

in the fraud. The issue has also been reported to the RBI’s Central Fraud Monitoring Cell. It is pertinent to note that in September 2022, the RBI asked M&M Finance to cease recovery or repossessi­on of assets from borrowers though outsourcin­g arrangemen­ts citing material supervisor­y concerns.

FINANCIAL EFFECT

The eastern region accounts for 11 per cent of the lender’s total advances, or ₹10,273 crore of total loans, per M&M Finance’s December quarter investor presentati­on. The company’s total loan book stood at ₹93,392 crore as on December 31, 2023.

While the exact proportion of business originatin­g from the North-East could not be ascertaine­d from the investor presentati­on, sources say the amount involved in the fraud is material to the business originatin­g from the region.

Suresh Ganapathy, Managing Director and Head of Financial Services Research, Macquarie Capital, pegs the decline in the Q4 profit before tax at 15 per cent assuming the company takes account of the same in the March FY24 quarter. “From a qualitativ­e perspectiv­e, we believe issues such as regulatory non-compliance or fraud inhibit re-rating as investor confidence takes a hit,” he added.

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