‘Over 5,000 different quality checks throughout the day’
One of the most important men at Hyundai Motor India. G S Mani is the senior vicepresident (production) and the man who oversees the production of no less than seven lakh cars every year. The task at hand is to match the high reputation of the first generation of the Santro whilst manufacturing the latest version of that iconic family car
How does it feel to bring a legendary car like the Santro back into production?
We’re highly excited and, at the same time, feeling very responsible. The Santro has had an unrivalled history in India and we have to live up to that expectation. Based on the positive customer feedback about the new car, we’re pretty happy with what we have achieved.
Hyundai over the years have become a benchmark in terms of quality and finish. How do you strive to maintain that?
As you know, the Hyundai Motor Company is over 50 years old and Hyundai Motor India (HMI) about 20 years old. Over the years, the company has brought a lot of technological advancements into the picture. From an age of human-centred activity, we’re moving to the new age of human and digital interface perspective.
Specifically for the new Santro, we have gone one step ahead: DWIMS (Digital Work Instruction Management System). Once the vehicle comes to a station, the system instructs the operator on a large television screen
before him/her about which component s/he has to pick and the precautions to be taken. In the end, the DWIMS also cross-checks if the process was completed accurately.
We cannot give less importance to the people making these cars. If you ask any person working on the production line, he or she will confess to have visited Korea at least three times. There is tremendous collaboration between Hyundai Motor India and Hyundai Motor Company wherein Indian engineers visit South Korea to get overseas training.
These 360-degree inspection systems are implemented at every stage for the Santro and our other car models, so that there are zero problems when the car rolls out of the production line.