A ‘safe’ bet on cloud oracle
KAPIL MAHAJAN, CIO, Safexpress, in a tête-à-tête with CARGOTALK shares about Oracle Management Cloud that the company is using to increase businesses efficiency and improve customer experience.
How Indian companies can be compared with global players in technology adoption?
The way technology adoption is going up, training has become imperative because you need to have people who knows how to operate the technology. If we compare the technology adoption globally and in India; in developed countries technology is a need but in India 90-95 per cent of industry is still unorganised and manpower is cheap. All the automation that has happened is because of the cost factor required. Technology is always an enabler in Safexpress. We are into 100 per cent barcode.
What business benefits the company has achieved through technology transformation?
Technology helps in factors like performance tracking and visibility, increased efficiency and enhanced floor planning. First of all, HOG (Hub On The GO) – Digital Predictive Analytical Dashboard integrates the IoT platform with core operations. Operational Efficiency of 15-20 per cent with respect to the reduction in loading/unloading times post vehicle arrival within Safexpress Hub Geofence. And, workforce productivity in the range of 10-15 per cent with respect to the average scan count projection, post go live. The gamification of the OA performance w.r.t the packets that get scanned in a day has resulted in a very healthy competition on the ground since now the OA’s in a hub can see scan counts in real time and daily/weekly and monthly ranking against their peers in that location.
What made you choose Oracle Management Cloud?
Oracle’s enterprise-grade cloud platform solutions have helped us fast track innovation, increase operational efficiencies and improve overall IT management.
Technology is always an enabler in Safexpress. We are into 100 per cent barcode.