‘Pas­sion for Ex­cel­lence’ to drive growth

Vikram Paul, Re­gional Man­ag­ing Di­rec­tor, In­dian Sub­con­ti­nent and Di­rec­tor, Busi­ness and Prod­uct Devel­op­ment, Mid­dle East & Sub Sa­hara, Cargo Part­ner Lo­gis­tics In­dia, talks about the group’s ex­pan­sion plans.

Cargo Talk - - Interview Industry - CT Bureau

How many in­dus­tries do you cater to? Which is the most im­por­tant ver­ti­cal of all?

We do not han­dle per­sonal ef­fects and do not do any busi­ness with any of the em­bar­goed coun­tries, as we are highly con­scious of com­pli­ance and world trade or­der, but other than that, we han­dle all other sec­tors. In In­dia, reefers, pharma, aero­space and au­to­mo­tive, as well as heavy equip­ment are some of the sec­tors where clients have seen our ca­pa­bil­i­ties and our knowl­edge polls, and have re­sponded well to sup­port­ing us with their busi­ness.

What dif­fer­en­ti­ates Cargo Part­ner from its com­pe­ti­tion?

With an extensive in­ter­na­tional net­work and cut­ting-edge sys­tems, our op­er­a­tions are driven by ‘Think Global and Act Lo­cal’. We have em­braced small and medium-sized clients with an easy-to-do busi­ness style, and we open our full ser­vice and net­work port­fo­lio to them. Our teams are be­ing coached and hand­held on a client-cen­tric ser­vice model that speaks well of our global phi­los­o­phy - Pas­sion for Ex­cel­lence and Bet­ter than Oth­ers. Also, our C and D client port­fo­lios have ex­ploded in the last two years, and this is the seg­ment that is grow­ing the most ag­gres­sively for us.

What tai­lor-made so­lu­tions are you of­fer­ing to the trade?

In the next five to seven years, there will be five or six game changers in the In­dian lo­gis­tics mar­ket­place. They will in­clude: GST AND ITS VALUE DE­LIV­ERY to clients FCPA AND ITS STAN­DARDS AND assurance in In­dia 'REEN AND CAR­BON EMIS­SION com­pli­ant sup­ply chains (EALTH AND SAFETY STAN­DARDS '$0 AND ITS IM­PACT AND aware­ness in In­dia "UILDING A LO­GIS­TICS ECOSYS­TEM that pro­vides a com­pet­i­tive ad­van­tage to the client rather than one or two prod­uct ex­cel­lence or­gan­i­sa­tions

In all these ar­eas, we would like to be­come knowl­edge part­ners and ad­vi­sors to the client com­mu­nity, ed­u­cat­ing them on what the re­al­ity is now and what it will be in the next five to seven years, based both on pol­icy change as well as 3PL and 4PL fo­cus and com­pe­tency. This is a unique spot where no other 3PL has fo­cused; this will be our fo­cus for the In­dia mar­ket.

What is your cur­rent reach across the coun­try? Is ex­pan­sion on the cards?

We are con­fi­dent that by 2021, we will be­come a ¼100 mil­lion com­pany in In­dia. Be­ing an as­set-light com­pany, we are not de­ter­min­ing growth by the num­ber of of­fices and branches or our fleet, but by the clients we ser­vice and the size of busi­ness we man­age in a coun­try, while also in­clud­ing earn­ings per unit. With this cal­cu­la­tion, we are ap­prox­i­mately a 160-strong team work­ing from nine branches and mul­ti­ple dis­tri­bu­tion lo­ca­tions. We will build the right size and sup­port or­gan­i­sa­tions as we go.

With an extensive net­work and cut­ting-edge sys­tems, our op­er­a­tions are driven by ‘Think Global, Act Lo­cal’

Vikram Paul Re­gional Man­ag­ing Di­rec­tor, In­dian Sub­con­ti­nent and Di­rec­tor, Busi­ness and Prod­uct Devel­op­ment, Mid­dle East & Sub Sa­hara, Cargo Part­ner Lo­gis­tics In­dia & In­dia Cargo Award win­ner 2017

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