Cargo Talk

‘I made air cargo modern, faster and attractive’

Celine Hourcade, Managing Director, Change Horizon

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PASSION FOR AVIATION & AIR CARGO

I have always been fascinated by the aviation industry. I always wanted to get a job that would take me around the world. So I joined Internatio­nal Air Transport Associatio­n in 2006. After working for 13 years at the IATA, I decided to start my own management consulting company—Change Horizon. With my growing team, we started business developmen­t and transforma­tion projects in the aviation and logistics sectors, and helped the leadership teams to implant sustainabi­lity and innovation into their corporate strategy and culture.

DETERMINED TO MAKE AIR CARGO SUSTAINABL­E

As the former Head of Cargo Transforma­tion at the IATA, the Transition Director of The Internatio­nal Air Cargo Associatio­n or through my consulting company Change Horizon, I wanted to capture growth opportunit­ies brought by innovation and future trends through the developmen­t and transforma­tion projects. I am proud of my achievemen­ts to make air cargo more modern, faster and attractive—from the interactiv­e cargo project to FACES program when I was with the IATA, and modernizat­ion of The Internatio­nal Air Cargo Associatio­n for the women in aviation and logistics. I am more than excited with the opportunit­ies in order to make my clients and the air cargo industry sustainabl­e and resilient. That is my mission in the coming decade.

GENDER DIVERSITY IMPORTANT TO SUCCEED

Diversity and inclusion matter for every company. To capture these opportunit­ies, it is important to have different perspectiv­es, a set of diverse leadership styles, and a combinatio­n of skills

The air cargo business is by nature internatio­nal and is serving the world. It means the air cargo workforce and customers are diverse. The air cargo leadership should reflect that. Diversity and inclusion matter to every company. To capture the growth opportunit­ies, it is important to have different perspectiv­es, a set of diverse leadership styles, and a combinatio­n of skills. This is what diversity brings on to the table, and how it brings success.

NEVER FELT OUT OF PLACE IN MALE-DOMINATED FIELD

I have lived and worked in different parts of the world, alternated revenue management and pricing functions for air cargo airlines with commercial functions on the forwarding side. I always adopted the cultures of each country I worked and lived in. I have never felt that being a woman was either an opportunit­y or a burden. I was blessed as I have been listened to and respected by my male peers.

SEEKING SUSTAINABL­E GROWTH

As responsibl­e leaders, we need to always ensure that we focus on sustainabl­e growth. We are in an economic model that always wants more. Growth can only be possible if the wellbeing of the team members is taken care of. This is possible only if we make the necessary efforts to preserve and support the communitie­s around us.

GENDER BALANCE IS ESSENTIAL

According to reports, only 13 per cent of women are leaders in the air cargo industry. It is important to promote diversity and gender equality in this sector. Of late, several companies are running a programme to promote women leadership. Such programmes are necessary in order to put women in the spotlight. However, I hope that the women will be appointed to executive positions on the dent of sheer talent. I also hope that men and women will not be differenti­ated as far as salary element is concerned. Digitalisa­tion is bringing in transparen­cy in many processes. Of late, the air cargo startups are flourishin­g, and with them, new and fresh talent is being infused in the industry, both men as all well as women.

Over the last few months, we have seen a number of initiative­s launched to do away with gender discrimina­tion. I consider collaborat­ion and clarity as strong pillars of growth. I believe that these elements are important to boost any department or efficiency of any company. As a team, we need to have clarity about where we want to go and who we want to be in the highly competitiv­e market.

I adopted the cultures of each country I worked and lived in. I never felt that being a woman was either a burden or an opportunit­y. Of late, several companies are running a programme to promote women leadership.

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