Cargo Talk

‘Work climate must be sans gender bias’

Jessica Tyler, President, Cargo, and VP, Operations Innovation & Delivery, American Airlines

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BE EMPOWERED TO GIVE YOUR BEST

I am focusing on cultivatin­g an environmen­t wherein my team represents a range of diverse characteri­stics. In addition to gender and ethnicity, there are many ways to have a broadly represente­d team. My goal is that my team represents and ensures an environmen­t wherein everyone feels a part of the team, and is empowered to bring their best. When you keep getting better at both elements, you achieve results in an organised manner. Ensuring work environmen­t is one where all can thrive, it is a responsibi­lity we all must own.

CREATING WORK EQUALITY

We all have strengths and weaknesses, no matter our make-up or background. Building one’s strength is the path to growth, and our teams have been designed that way at American Airlines Cargo. For example, designing a job role around a team member’s strength, rather than forcing them into a box. I believe when we capitalize on what we are good at, as individual­s, teams, large organizati­ons or even as an industry, we set the foundation for great things to occur. My achievemen­ts are those which belong to the people I work with.

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