Na­tion-wide free ser­vice camp

Commercial Vehicle - - WHAT'S INSIDE -

Tata Mo­tors held a na­tion­wide free ser­vice camp for its CV cus­tomers as part of the Na­tional Cus­tomer Care day cel­e­bra­tion on Oc­to­ber 23, 2018. The com­pany cel­e­brates the cus­tomer care day ev­ery year as the day when it got its first cus­tomer quite some decades ago. Ex­press­ing grat­i­tude to­wards its cus­tomers ev­ery year, the com­pany, this year, as part of the cel­e­bra­tion, held a na­tion-wide free ser­vice camp ‘Gra­hak Seva Ma­hot­sav’ for all its CV cus­tomers across the coun­try. The unique cus­tomer cen­tric ini­tia­tive was held across 1500 plus Tata Mo­tors work­shops be­tween Oc­to­ber 23 and 29, 2018. Tata CV own­ers availed of at­trac­tive dis­counts on spare parts, labour and pro­file en­gine pur­chases. As part of the ‘Gra­hak Sam­vaad’ cam­paign held be­tween Oc­to­ber 24 and Oc­to­ber 31, 2018, Tata Mo­tors held meet­ings with its CV cus­tomers and fleet own­ers to ed­u­cate them about the in­no­va­tive of­fer­ings of the com­pany. The team also seeked feed­back to en­hance cus­tomer ex­pe­ri­ence.

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