Letters

As an avid reader of CV magazine, I came across an article on trucking apps. Much to my astonishment, I found the new ecosystem coming to life quicker than expected. If the author’s efforts to highlight how the ecosystem is leveraging IoT and AI is interesting, also interesting is how the trucking apps. are providing truckerstruckers, consignors and consignees to bridge the gap. The apps. are also ensuring better transparency and efficiency. Consider this: I have a furniture business in Pune, which requires that I send goods across the city and even to other nearby towns and cities. I have a few truckers who I call directly. There are however instances when I have had to use a trucking app. to engage a truck to transport furniture. Almost every time I have used the app., the experience has been good. It is quite different from the experiences I used to have in transporting my goods a few years ago. A big benefit of trucking app., I feel, is the effect it has had on those who are a part of it and those who are not a part of it. The general level of efficiency of both has gone up. The level of transparency has also gone up, though it is clearly higher in terms of those truckers that are engaged with the apps.

Amar Jadhav, Pune