• Sonalika Tractors warranty and service period extension
Sonalika Tractors extended service and warranty period by three months for its products during the lockdown. It applied to those customers whose warranty was scheduled to lapse in the period of March, April and May 2020. Coming in the wake of the lockdown imposed by the government to contain the spread of Coronavirus pandemic, the initiative ensured a complete peace of mind to the customer, said a source close to the company. He also pointed at the efficient functioning of the company’s toll free number, albeit with limited resources, to ensure the best support. Stating that tractors find use in essential services rendered by municipal bodies, airports, ports, farmers and various other sectors, the source mentioned that the smooth working of such machines was paramount to the functioning of supply chains.