APOLLO - CV AWARDS 2022 Entries Now Open!
After 12 successful editions, Commercial Vehicle magazine, the voice of the Indian CV industry, is gearing up to bring you the 13th edition of awards dedicated to the industry.Yet again, we are delighted to partner with Apollo Tyres for this unique event. As would be evident from the past editions, these awards will recognise the efforts of the entire CV ecosystem. After all, every stakeholder must be credited for his or hers significant contribution.
Celebrating the performance of OEMs and ancillary manufacturers, it is our endeavour to commemorate the operational excellence demonstrated by fleet operators and dealers too. Staging a recovery after coming off a tough fiscal judged as the toughest year in the history of the Indian CV industry ever, the resources allocated for sustenance are gradually being freed up for development and recovery leading to growth. The Month-over-Month (MoM) sequential improvement barring a few exceptions has the industry walking the right path ahead of an anticipated cyclical uptick. Bharat Stage VI is more mature today and the industry is better equipped than it was previously. With significant changes to tackle, the CV industry must be credited for bringing about drastic changes. It shed weight in a hurry, in terms of manpower, processes and more. It went back to the drawing board to redesign even the most shock-proof strategies. With the renewed freight availability and improving freight rates, transporters are hopeful of greener pastures again. Albeit there is a journey to be traversed to get to this point. Marking the arrival of a technologically advanced and greener generation of higher utility and profit-oriented CVs, the CV industry is looking ahead with lessons of a lifetime learned in a tough last fiscal. The industry has learnt to live with Covid-19, uncertainty and cope better.
Policy interventions led by the Centre continue to drive the industry dynamics. Be it Fame II, Production Linked Incentive (PLI) scheme or the mining, logistics or tourism policy that could impact the consumption in these respective segments. Tippers, ICVs and MAVs continue to aid the volumes. The withdrawal of excise duty on fuel and the call for reconsideration of VAT by the States comes in as much-needed relief to the industry. If the downward trend is sustained, it could provide a muchneeded cushion. Small commercial vehicles lower down the chain are turning electric to make a case for intra-city as well as inter-city. This promises to make the mix more interesting.
An eye for detail
A jury made up of experts internal and external to CV magazine will evaluate products and companies and arrive at winners for all
categories except those involving fleet operators. Application forms for both fleet and non-fleet categories of awards may be found from the January issue onwards in print and on the website at commercialvehicle.in
With the Covid-19 unleashing its fury the world over, we, for the first time successfully hosted a virtual event in the last edition. While we hoped for a physical edition, the onset of Omicron means we have had to make some tough decisions. In the larger interest of ‘Safety For All’, we will host a virtual awards yet again. The Awards will be telecast in March-April 2022. Watch this space for more!
METHODOLOGY The evaluation process comprises the following steps:
1. All the prospective candidates or their sponsors will fill in the ‘Nomination / Application Form’
2. All the applicants will be given a self assessment form with the required guidelines. They will carry out a self-assessment and submit it to CV / Metric.
3. Metric will study and compile all the self-assessment forms. 4. Metric will visit the top 10 applicants in each category of applicants to understand the merits of the self-evaluation done by the applicants.
5. Top performers will then be decided based on their selfassessment and independent assessment carried out by Metric using the BQF model for Journey of Excellence.
British Quality Foundation (BQF) has been established by the British Government and large industrial and service organisations in the private sector. BQF has had a long and successful record of grooming over 20,000 organisations on a Journey of Excellence. The entire process will be under the active participation of experts trained by BQF.
Metric Consultancy Ltd. (Metric) is the exclusive national partner of BQF in India. Metric is not new to the automotive sector and is regarded as a premier research, training and consultancy firm. During its own journey of excellence spanning two decades, Metric has pioneered a number of initiatives starting with first time formal training of automotive dealers’ staff, monitoring individual dealers’ service delivery using CSI methodology, initial quality survey for two-wheelers in India, direct marketing of mopeds and scooters and professionalising the automotive aftermarket.
THE BQF MODEL FOR JOURNEY OF EXCELLENCE
To be successful, organisations need to establish appropriate management systems. The Excellence Model is a practical tool to help organisations do this by measuring where they are on the path to excellence; helping them understand the gaps, and then stimulating solutions. The Excellence Model is a non-prescriptive framework that recognises that there are many approaches to achieving sustainable excellence.
The core part of the assessment framework will be the famous RADAR approach which examines applicants Results, the soundness of the Approach taken to achieve the results, the rigour with which the approach is Deployed and if systematic Assessment and Review is an integral part of the management process to capture and institutionalise leanings on a continuous basis.
Organisations are evaluated, based on six criteria. The marks allocated for each criterion is indicated in brackets against it.
Business Excellence is a non-prescriptive philosophy that recognises there are many approaches to achieving sustainable excellence. Hence the assessment framework will endeavour to ascertain if the applicant organisation holds the following fundamental beliefs which underpin all the Excellence Models.