Consumer Voice

The Verdict

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If by repairing or replacing any part the vehicle works well, there is no need to replace the vehicle with the new one. If vehicle is bearing a defect at the initial stage and knowing full well a defective vehicle is sold, complainan­t is entitled to get compensati­on for mental agony and harassment he has undergone. If the vehicle is sent for repair time and again, and cannot be repaired, there is no need to further obtain expert opinion for declaring manufactur­ing defect.

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