Consumer Voice

How to Buy?

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Log in to the company’s website or better still, go to a portal that sells multiple policies, compare and zero in on a policy that you think suits you. You may also search and refer to reviews by people who have already bought plans and try knowing about their experience­s on social media platforms.

Once you know which policy suits you the best, the first thing that you will have to calculate is the premium as it varies depending upon the tenure chosen, your age and fitness level. All such details can be shared online by filling in a simple form – you instantly get to know the premium.

Once you give consent to buy or pay the premium online, you get a confirmati­on mail and a call from the company, followed by a visit from the company’s representa­tive to collect necessary documents needed for ‘know your customer’ (KYC) formalitie­s. Based on the age and given informatio­n, the insurer decides if you will have to appear for a medical test. If there is anything wrong in the medical examinatio­n – consequent­ly increasing the company’s risk of insuring, which can affect the premium – the company can increase the premium (loading) or choose not to offer the policy. One can then decide to continue with the policy by paying the additional premium or cancel the policy.

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