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With­draw­ing from a Course

Com­plainant: Swap­nil Kadam De­fen­dant: SIG En­gi­neer­ing Col­lege, Pune (SIGCE) Rul­ing by: Ma­ha­rash­tra State Con­sumer Fo­rum

In a re­cent case, the Ma­ha­rash­tra State Con­sumer Fo­rum or­dered the re­fund of full fee with costs to a stu­dent who took ad­mis­sion in one col­lege and moved to another. Even if the col­lege puts out a no­tice that they will not re­fund the fee, or make you sign an agree­ment about non-re­fund­abil­ity of fee, it is bad in law. Many con­sumer courts have held such an opin­ion and ruled in favour of the stu­dent.

Of­fer­ing Un­ap­proved Pro­gramme

Com­plainant: Vaib­hav Sax­ena De­fen­dant: In­dian In­sti­tute of Aero­nau­tics Rul­ing by: Delhi Dis­trict Con­sumer Fo­rum

While the in­sti­tute claimed it had ap­proval from Dis­tance Ed­u­ca­tion Coun­cil (DEC), the stu­dents proved it wrong. So the fo­rum or­dered com­plete re­fund of fee and came down heav­ily on the in­sti­tute. “It is beyond imag­i­na­tion how much trauma must have been caused to the stu­dents who lost two pre­cious years apart from the loss of money,” said the or­der of the fo­rum.

De­fi­ciency in Ser­vice

Com­plainant: Kar­ishma Kanuga De­fen­dant: WLC Col­lege of In­dia Rul­ing by: Pune Dis­trict Con­sumer Fo­rum

The stu­dent Kar­ishma suc­cess­fully sued WLC to get a re­fund after tak­ing ad­mis­sion in their me­dia course. Her main con­tention was that the course was un­ap­proved and no classes took place for 41 days. The dis­trict fo­rum ruled in her favour. Com­plainant: Devjit Singh & Oth­ers De­fen­dant: IITT Col­lege of En­gi­neer­ing, Man­i­ma­jra, Chandigarh Rul­ing by: State Con­sumer Dis­putes Fo­rum, Chandigarh

In 2002, Devjit Singh and five other stu­dents ap­proached the fo­rum and al­leged de­fi­ciency in ser­vice in terms of non-dis­clo­sure, lack of ap­proval, unau­tho­rized ad­mis­sion and lack of fa­cil­i­ties. They got the full re­fund while IITT also paid the fine.

Un­fair Trade Prac­tice

Com­plainant: Kan­ishk Sharma De­fen­dant: Bril­liant Tu­to­ri­als Rul­ing by: East Delhi Dis­trict Con­sumer Fo­rum

Even if you leave mid­way through the course, there is the pos­si­bil­ity of a par­tial re­fund. In a case against a coach­ing in­sti­tute, the fo­rum ob­served thus: “A stu­dent may leave in the mid­stream if he finds the ser­vice de­fi­cient, and to tell him that fee once paid is not re­fund­able is un­called for and an un­fair trade prac­tice.”

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