CONSUMER COMPLAINT

I was a subscriber to MTS data card and stopped using it as I found discrepancies in their billing in September 2014. I had sent several requests to their customer care for discontinuation of services, but they continued to bill me even after the disconnection requests. Now I am being asked to pay for the months when I was not availing of any service. I am seeking redressal for the continual harassment being meted out to me by the pathetic customer service. Peea Basu If no service has been provided, there is no question of payment of charges. Even if they take action against you, they may not succeed if you can provide proof of no service for the period in question.