Con­sumer fo­rum pe­nal­izes credit co­op­er­a­tive so­ci­ety

Consumer Voice - - In The News -

The In­dore dis­trict con­sumer fo­rum has pe­nal­ized a credit co­op­er­a­tive so­ci­ety for not pay­ing the ma­tu­rity amount of a fixed de­posit (FD) by a cus­tomer. The co­op­er­a­tive so­ci­ety has been or­dered to pay a ma­tured FD amount of Rs 61,468 along with 8 per cent an­nual in­ter­est from the year 2006 to the year 2015. The fo­rum also slapped a fine of Rs 4,000 on the so­ci­ety for ha­rass­ing the cus­tomer and for the case charges.

Com­plainant Laxmi Bai Kadela, 52, ini­ti­ated a fixed de­posit of Rs 60,000 at Sa­hakari Sakh Sanstha Marya­dit on 6 June 2006. The amount ma­tured on 6 De­cem­ber 2006 and summed up to Rs 61, 468.

Dur­ing that pe­riod the plain­tiff needed money and she took a loan of Rs 20,000 from the same co­op­er­a­tive so­ci­ety. The plain­tiff, how­ever, was un­able to give in­ter­est on the loan as her hus­band had died and she was in need of money.

Laxmi Bai urged Sa­hakari Sakh Sanstha Marya­dit to re­fund the money of the fixed de­posit ac­count but the co­op­er­a­tive so­ci­ety did not do so.

On the other side, the amount of in­ter­est on the loan was in­creas­ing. Fi­nally, the amount of loan com­pounded to Rs 45, 498 with in­ter­est. If the credit co­op­er­a­tive so­ci­ety had re­turned the money of the cus­tomer, she might have de­posited the amount of loan.

Fi­nally, the plain­tiff reg­is­tered a com­plaint at the dis­trict con­sumer fo­rum. The fo­rum found the co­op­er­a­tive so­ci­ety guilty and pe­nal­ized it.

In­di­ans con­sume more calo­ries via home­made food than pack­aged food and drinks: Ex­perts

In­dian con­sumers on av­er­age pur­chased just 151 calo­ries each day through pack­aged food and soft drinks in 2014, less than a fifth of the global av­er­age of 765 calo­ries. In fact, In­dia ranked among the low­est in sugar, fat, car­bo­hy­drates and salt con­tent pur­chase from out­side food, even as mar­kets such as the United States and Europe con­sumed 10 times more in com­par­i­son, ac­cord­ing to new find­ings from mar­ket re­searcher Euromon­i­tor In­ter­na­tional.

Ex­perts feel there is a mis­match in In­dia be­tween a rel­a­tively small pack­aged food and bev­er­ages in­dus­try and a large pop­u­la­tion, where ev­ery­one still doesn’t buy pack­aged prod­ucts.

“In­di­ans con­sume calo­ries mostly in un­pack­aged for­mat through home­made food, which is gen­er­ally calo­rie-dense com­pared to west­ern coun­tries, where cooked food is pro­tein-rich and rel­a­tively healthy but con­sump­tion of pro­cessed prod­ucts is sev­eral times more,” said Deven­dra Chawla, Fu­ture Group’s pres­i­dent for food and FMCG busi­ness. “Also, In­dian con­sumers have pref­er­ence for street food, which is mostly deep-fried and calo­rie-rich.”

In­dia, the di­a­betes cap­i­tal of the world, has been wit­ness­ing con­sumers get­ting health-con­scious and even the gov­ern­ment con­sid­er­ing ban­ning junk food in schools. On the other hand, fast-food chains in In­dia are try­ing to over­come crit­i­cism that the dishes they serve are un­healthy, given the amount of sugar, salt and chem­i­cal ad­di­tives con­tained.

How­ever, two of In­dia's largest food cat­e­gories, snacks and bis­cuits, have seen limited ex­per­i­men­ta­tion with a healthy port­fo­lio and hardly any trac­tion in terms of sales. Oils and fats, bak­ery and dairy are the top three con­trib­u­tors of calo­ries, with bak­ery be­ing the lead­ing source of pro­tein, de­liv­er­ing up to five

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