Physical Security Apparatus at ATMs
Consequent to an audacious attack on a woman inside a secluded ATM at Bengaluru and the hue and cry generated by the public in various cities and forums, the RBI has woken up to beef up security measures inside ATMs by asking banks to: a) provide CCTV cameras inside all the ATMs
without fail b) allow security guards manning the ATM to hold
gun with a gun license c) ensure that there is no loading of cash into ATMs
after 8 pm In addition to these, the following measures are recommended to enhance the security apparatus in the bank ATMs/off-site ATMs: a) Link the ATM to the nearest police station on the lines of the existing security network of the police station with the cash/currency chests of RBI. b) ATMs have a ‘siren’ facility to warn the neighbourhood/police in case of tampering with the ATM. c) Each ATM should open only through the ATM card. Exit from the ATM should be only at the option of the ATM user (especially to be made mandatory in off-site ATMs). d) ATMs located in a cluster in a local shopping centre could do with services of the market chowkidar (watchman/gatekeeper) in case procuring the services (pro rata) of an armed guard is considered not practicable/feasible. e) CCTV cameras could also be installed at the entrance to the ATM (as most of the robbery/ waylay happens after the ATM user has got the cash).
ATM is always owned and operated by a bank.
The bank provides the cash to the ATM.
No separate license is required to open an ATM. The ATM transactions have direct access to the settlement system.