Voice Ac­tion

Consumer Voice - - Readers’ Page -

On con­tin­u­ous fol­low-up by the BFSI team, the com­plainant got the full claim from the in­sur­ance com­pany in Jan­uary 2015, well be­fore the ex­piry of the pol­icy. Note: Great cus­tomer sup­port is al­ways a plus point. Even if the prod­uct/ser­vice is not that great, great cus­tomer sup­port can win over peo­ple. Cus­tomer care is a cru­cial el­e­ment of busi­ness suc­cess. Ev­ery con­tact your cus­tomer has with your busi­ness is an op­por­tu­nity for you to im­prove your rep­u­ta­tion with them and in­crease the like­li­hood of fur­ther sales.

Newspapers in English

Newspapers from India

© PressReader. All rights reserved.