Consumer Voice - - Readers’ Page -

Anushri Shri­vas­tava While do­ing an on­line 3G In­ter­net recharge from Idea Cel­lu­lar’s web­site, the amount was de­ducted twice. Please ad­vise how to get a re­fund. You may write to the ap­pel­late au­thor­ity of Idea and ask how dou­ble charges have been billed, and also make a for­mal re­quest for a re­fund. In or­der to sup­port your claim, at­tach/share your trans­ac­tion de­tails. If there is a tech­ni­cal mis­take, the com­pany will ver­ify at their end and re­verse the ex­cess charge.

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