Taxi Ag­gre­ga­tors

Consumer Voice - - Taxi Loans -

In Oc­to­ber 2015, In­dia’s min­istry of road trans­port is­sued guide­lines for ride-hail­ing ser­vices such as Uber (Uber Tech­nolo­gies Inc.) and Ola (ANI Tech­nolo­gies Pvt. Ltd), iden­ti­fy­ing them as on-de­mand informatio­n tech­nol­ogy-based trans­porta­tion ag­gre­ga­tors and not taxi com­pa­nies, although it would be up to the states to ac­cept or re­ject this. As per the guide­lines, ag­gre­ga­tors must not own or lease any ve­hi­cle, em­ploy any driv­ers, or rep­re­sent them­selves as a taxi ser­vice, un­less also reg­is­tered as a taxi op­er­a­tor. Taxi op­er­a­tors are to main­tain a min­i­mum fleet size, of­fice space and park­ing space for all taxis, among other re­quire­ments. No­tably, as clar­i­fied by the min­istry, ag­gre­ga­tors must fol­low the same set of norms set by states for nor­mal taxi op­er­a­tors. Taxi ag­gre­ga­tors such as Uber and Ola have all along claimed that they are not taxi com­pa­nies. What they do is con­nect cus­tomers with driv­ers through a tech plat­form, the front-end for the cus­tomer be­ing an app. Un­doubt­edly, the growth in smart­phones and smart­phone apps have rev­o­lu­tionised this in­dus­try. Ag­gres­sive mar­ket­ing, huge signup cam­paigns for driver-en­trepreneur­s, and fund­ing rounds have got taxi ag­gre­ga­tors a large mar­ket in In­dia’s cities. These ag­gre­ga­tors have proac­tively chased the big­gest re­source in the in­dus­try – the driv­ers – and have been ex­pand­ing at a rapid pace in the past one year.

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