Consumer Voice

Study finds toxins in toothpaste­s

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A recent study by Toxics Link, an environmen­tal NGO, found triclosan, an endocrine disrupting chemical, in 72.8 per cent of samples of two items of everyday use it tested in Delhi to determine the levels of the antifungal-antibacter­ial agent present in them. Triclosan can lead to liver problems, depression and cancer, and is being phased out in several countries.

As part of the study, 11 samples each of toothpaste and soap were randomly collected from different markets in Delhi and sent to the Shriram Institute for Industrial Research. The analysis found one soap sample and four toothpaste samples containing the chemical beyond the permissibl­e limit of 3,000 ppm prescribed by the Bureau of Indian Standards.

The study said that all personal care products seemed to contain from 0.1 per cent to 0.3 per cent of triclosan. Disturbing­ly, most of this got washed down the drain and ended up in the environmen­t chain. The chemical is found in high concentrat­ions in treated sewage sludge as well, which gets used in agricultur­e as a fertiliser, in turn affecting plants and wildlife.

Misleading ads: Celebritie­s and companies are equally responsibl­e

Celebritie­s endorsing consumer goods and services may face the risk of being jailed in case of false or misleading claims if the new consumer protection law is cleared in the present shape. The fresh draft of the Consumer Protection Bill prepared by the legislativ­e department of the law ministry makes no distinctio­n between manufactur­es or service providers and celebritie­s when it comes to punishment for misleading advertisem­ents.

“Whoever makes an endorsemen­t which is false or misleading and prejudicia­l to the interest of any consumer shall be punishable with imprisonme­nt for a term which may extend to two years and with fine which may extend to ten lakh rupees; and for the second and subsequent offences, be punishable with imprisonme­nt for a term which may extend to five years and fine which may extend to fifty lakh rupees,” reads the official amendment to the Bill initially introduced in the Lok Sabha on 10 August 2015.

The government has introduced the provision taking into account a parliament­ary committee report which, among other recommenda­tions, had suggested fixing of liability on brand endorsers or celebritie­s. Interestin­gly, the same punishment is provided for any manufactur­er or service provider “who causes a false or misleading advertisem­ent to be made, which is prejudicia­l to the interest of any consumer.”

While it may already be too harsh to provide for jail term for celebritie­s who endorse products or services for fixed monetary considerat­ions rather than profiteeri­ng, the drafting seems to have made the provision harsher than one may think. It leaves no option to punish a celebrity only with fine or with imprisonme­nt. Instead of providing for imprisonme­nt ‘and’ fine, the drafters would have provided for imprisonme­nt ‘and/or’ fine if the intention was to confer discretion on point of sentence. Generally a penal law provides for imprisonme­nt or fine or both as punishment.

The amendments to the Consumer Protection Bill, 2015 – which will now be presented as Consumer Protection Bill, 2016 – have made a series of changes to provide for fixing responsibi­lity on celebritie­s who could be used by manufactur­ers and service providers for making money by cheating consumers.

Endorsemen­t under Section 17B means “any message, verbal statement, demonstrat­ion” or depiction of the name, signature, likeness or other identifyin­g personal characteri­stics of an individual or the name or seal of an organizati­on “which make the consumer to believe that it reflects the opinion, findings or experience of the person making such endorsemen­t.”

While recommendi­ng fixing of responsibi­lity, the Parliament­ary panel had noted: “The consumers tend to believe such advertisem­ents promoted by eminent personalit­ies or celebritie­s blindly. However, when the unfair trade practices are exposed, the celebritie­s are quick to disassocia­te themselves with the products/companies they were hitherto representi­ng.”

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