BFREE (Builders, Flats, Real Estate and Electricity) Helpline

There have been hundreds of cases of consumers getting stuck due to false claims by builders and real estate developers. Consumers in general have poor knowledge of the intricacies involved in the real estate business and are therefore vulnerable to being misled or exploited. Consumers generally face of decided laws.

For consumers, the first-tier redressal is through bipartite negotiations. Now, they have a second tier in the form of Real Estate Regulatory Authority, which has come into force from 1 May 2016. There is also the option to take cases to consumer courts or to civil courts, high courts and even the supreme court of India.

Now consumers can also reach out to Consumer Voice BFREE Desk, set up to extend advice, guidance and assistance on related matters. Aggrieved consumers may call 011-47331000 and speak to Sajjan Jindal. You may also send an email to bfree@consumer-voice.org