What Kind of Complaints Can One File?

Consumers can report a variety of complaints including the following: • Sale of packaged food items beyond their expiry/best before date Presence of dust particles, insects or fungus Issues related to adulteration Improper packing Incomplete information about food item or insufficient information on label Misleading advertisement Absence of detailed address of manufacturer/ marketer Absence of declaration of ingredients such as MSG (monosodium glutamate) if it is present in the food item Absence of warnings – such as ‘Not for phenylketonuria patients’ on the label of food that has artificial sweetener