And Where?

Consumers can report a food product-related complaint directly to the shop from where the product was bought or to the manufacturer or to any local health authority, or directly at the consumer forum or at the online FSSAI portal or the FSSAI app Food Safety Connect.

Food Safety Connect is an online portal where consumers can file their food-related complaints. Consumers can report complaints related to packed food items or food premises serving food items with some safety issues. As mentioned, consumers can also file their complaint by using the mobile application Food Safety Connect.