SC gives four weeks to Cen­tre to file model rules on con­sumer fora

Consumer Voice - - In The News -

The Supreme Court in the last week of Jan­uary 2018 granted four more weeks to the Cen­tre to file com­pre­hen­sive model rules to deal with var­i­ous as­pects of the func­tion­ing of con­sumer fora across the coun­try.

The top court, in its ver­dict on 21 Novem­ber 2016, had taken se­ri­ous note of in­fras­truc­tural in­ad­e­quacy and other prob­lems faced by con­sumer courts across the coun­try and passed a slew of direc­tions for a ‘sys­temic over­haul’ so that the Con­sumer Pro­tec­tion Act did not be­come a ‘dead let­ter’.

Re­fer­ring to a report sub­mit­ted by a top court-ap­pointed com­mit­tee headed by for­mer Supreme Court judge Jus­tice Ari­jit Pasayat on the state of con­sumer courts, it had then asked the Cen­tre to frame in four months the model rules for adop­tion by the state gov­ern­ments and sub­mit these be­fore it for ap­proval.

The court, in its judge­ment, had said that the ‘poor state’ of the con­sumer courts was mainly due to gross in­ad­e­quate in­fra­struc­ture, poor or­gan­i­sa­tional set-up, ab­sence of ad­e­quate and trained man­power, and lack of qual­i­fied mem­bers in the ad­ju­di­cat­ing bod­ies. “With the pro­lif­er­a­tion of goods and ser­vices in a rapidly grow­ing econ­omy, Par­lia­ment en­vis­aged the en­act­ment to be the cor­ner­stone of a vi­brant con­sumer move­ment. Re­al­ity has been dis­tant from the as­pi­ra­tions of the law,” it had said.

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