Transforming Business And Society The Digital Way
SANJAY KHARB VP-Engineering, Ola Cabs
Ithink India is making a steady progress in terms of becoming a digital society. Initiatives like Digital India, move towards cashless and Smart Cities augur well to our digital journey. So going digital is not an option, but a logical evolution to the next level of tech maturity and also to be in sync with the market demands.
With half a billion mobile consumers, India’s mobile Internet adoption has been phenomenal. Add to this 65% of our population is below the age of 30 puts us in a very advantageous position. The digital ecosystem is being created by the day.
If I have to look at my line of business- the trans-
portation vertical and OLA Cabs, digital has been a game changer. We are born digital company and approach is to offer services at the touch of a button and at the same time a very efficient and affordable service that offers big customer experience. We offer 2 million rides a day, and while digital from tech standpoint enables our operations, but at a larger scheme of things, we probably are one of the biggest job creators across India, so digital clearly has a social impact as well.
NIPUN MEHROTRA Chif Digital Officer, IBM India
Ithink digital has a direct bearing on a company’s bottom line. Why I am saying this is to drive home the point that digital is a vital business imperative. Digital drives business transformation. If you look from an IBM Perspective, if I have to share some of our client success stories, a valid proof point comes from a study we did with leading CEOs of the world and a bulk of them have told us that digital is directly related to higher profitability.
In our experience, I can summarise 5 key aspects that make digital transformation initiative successful: 1. Start with a business model transformation 2. Use design thinking 3. Talent and culture of the organization tuned to
digital thinking 4. Speed and agility 5. A strategic data-oriented thinking
I think digital transformation is not a goal, its a foundation and one needs to combine digital intelligence that leads to AI driven cognitive organization.
PROF. PANKAJ JALOTE Director, IIIT, Delhi
Digitalsure has a big ramification on society. No wonder we are having an aggressive conversation about digital adoption that is touching the lives of the organizations as well as individuals. The transformation part we are talking about is due to the intelligent use of data and its manifestation in many different ways. And this data is giving better business outcomes for organizations and this data is making our lives richer and simpler and efficient if we look at from an individual scheme of things.
SANJAY KAUL MD, Global Service Provider Group, Cisco India
think digital transformation is a collective convergence of many powers seamlessly converging to make a grand play. The powers are social, data and things- the things connected and providing digital services. And from a society standpoint, it’s just embracing this change and extracting huge value out of it. We as a society are firmly entrenched on the digital path and I think digital is the new normal.
(L to R) Sanjay Kharb, VP-Enng, Ola Cabs; Nipun Mehrotra, CDO, IBM India; Prof. Pankaj Jalote, Director, IIIT, Delhi and Sanjay Kaul, MD, Global Service Provider Group, Cisco India deliberated on the cause and effects of transforming society and...