Digital for India Inc.
VIJAY SETHI CIO & Head CSR, Hero Motorcorp
Ithink it’s a mindset among the Indian IT community to choose stable technologies versus exploring modern technologies. The perception among many CIOs is that modern technologies may not work; projects could fail and we should wait till many people have deployed those. Having said that, I think the community is now open to exploration and things are changing.
At Hero, we are willing to explore new technologies and also believe that if new technology does not work then we, at the bare minimum, should learn from our experiments. We started on our cloud journey about 10 years ago. We are heavy users of 3D printing technologies and we work with many start-ups. Many experiments fail, but one has to fail fast and fail cheap.
Experimentation in new areas, competency upgrade, and innovation are focus areas. We have to set up CoE activities around Blockchain, Machine Learning, IoT -- to work on emerging technologies.
VISHAL GUPTA Head –IT, Indrasprastha Apollo Hospitals
At Indraprastha Apollo Hospitals, the core strategic relevance for digital is to deliver ground breaking solutions towards enhanced
patient care experience. At the infrastructural level, it is working on digitizing and automating back office processes which would help it in becoming efficient as well as provide critical digital competencies. The business focus for digital has been on process efficiency and improved patient care by streamlining the IT management function, automating routine processes, adding new functionalities, and building innovative services.
There are no rooms for so called ‘down-time’ or ‘errors’. IT Infrastructure is one of the core pillars to facilitate us in providing high standards of health services.
Indraprastha Apollo Hospitals, over the years, has pioneered the art of innovation not only in delivering world class medical treatment and patient care but also remains on the forefront when it comes to innovation in information technology.
In today’s scenario of continuously changing technology landscape, we are constantly working to keep up with the pace and all this not just for the sake of innovation but in a planned way to assist and contribute in the efficient delivery of effective and quality patient care.
This year we are planning to have a major digital transformation using virtualization, software defined data center and migration on cloud wherever possible.
SUNIL SHARMA MD, Sophos India
A t a time where threats are becoming more agile, sophisticated and coordinated, it is important that IT security at the cloud, network and endpoints should work together as a system and share threat intelligence in real time, that is smarter than the malware it is being dealt with that is able to understand machine behaviour and eliminate threats. Synchronized Security is the right ammo for businesses of all sizes especially in this highly digitized world. I am confident that it will gain momentum and acceptability as we see a transformation in the way businesses perceive IT security.
Today, organizations are deploying multiple products at the network, server or endpoints – Unity in diversity is certainly not going to help businesses in this scenario. They need to move from pin point products to a more cohesive and comprehensive environment and adopt a ‘United we stand’ policy as exhibited by Synchronised Security.
CISOs today want innovation, next generation IT security that is simple and easy to manage. Security made simple is not only a brand ethos of Sophos but it is applied in every aspect of the technology that we develop. Another thing that I see CISOs are struggling with is ‘Actionable Automated Dashboard’. Imagine a scenario where you get to see what is happening in your network in a single click. And that your security solution has remediated in real time even before you actually saw the threat.
It is time to look at collaborative security and combat threats together as one team rather than always compete against each other from security OEMs perspective. And collaborative also means synchronized security – let all security solutions be able to talk to each other and share real time threat intelligence. If the market matures in this manner we will give the crooks a run for their money.
RAMA VEDASHREE CEO, Data Security Council of India
As an industry body, DSCI engages with diverse stakeholders, for activities that spin off from our core strategic objectives. In the current year, we have taken several initiatives to grow the cybersecurity market in and from India. One of them is cybersecurity industry development. Growing the industry to the vision which we have setup for making it $35 billion by 2025. We have been working on developing the start-up ecosystem, including how do we enable market access both in India and globally,
their customer and investor connect programs. That is one big area that we have been focused on. We also want to make India the destination for cyber security whether it’s for product R&D or for global in-house centers.
Secondly, we started working with user organizations, not just the banking sector, but the critical infrastructure organizations and their nodal agencies like National Critical Information Infrastructure Protection Centre (NCIIPC) and CERT-in to ensure, the preparedness for cybersecurity threats is well planned. We have been working with sectors like banking, telecom, insurance, critical infrastructure (Oil and Gas companies). Of course the third area of focus for last many years has been Data Protection and Privacy such as privacy certification and readiness of the industry for EU General Data Protection Regulation (EU GDPR). DSCI has worked extensively around EU GDPR and its implications not only for tech industry but also for Banks in India who operate in EU. EU GDPR and its implications for IT Industry has been a key focus area in the last one year.
The latest in the current scheme of work is the recent announcement of Data Protection Committee, constituted by Government of India. It is anchored by MeitY and DSCI is one of the members of the committee. We have participated in the committee deliberations and presented the industry perspectives on cross border data flow, localization, India’s growing analytics industry and innovation on data, best practices of various global data protection regimes, and the need to take cognizance of a digital economy and balancing data protection regulations with industry growth and innovation. Additionally, DSCI was a part of two sub-committees constituted by RBI, on mobile banking security and cards payments security. DSCI has contributed largely to these deliberations and reports, which have been finalized by RBI and we understand these reports will be submitted to the standing committee of cybersecurity and other stakeholders. Then there are many focus areas on use cases of Artificial Intel- ligence, Blockchain, Machine Learning and Internet of Things in cybersecurity. We have built communities around these technologies. The next big project we have taken up is digital payments security awareness campaign. DSCI along with MeitY, NABARD, State Governments will be rolling out for end users and merchants. Overall digital payments adoption drive is being done by banks and government. Security of digital payments is very important to build trust among the end users so that in the long run it will make digital payments more sustainable.
We have built this campaign in four Indian languages; the campaign is conceptualized and designed by DSCI and Google in association with MeitY along with other financial institutes who will be raising awareness through their channel of communications. In lines of digital payments security, we are working on digital payments security alliance where we will bring various digital payments providers be it technology companies, platform providers, and financial institutes to come together to deliberate on the policy imperatives for digital payments security. GIRIJA SHANKAR Head Business Development, GBS India/ South Asia, IBM India
Looking at the current Digital disruption sweeping the industry and enterprise, I would rather call it Digital Act 2.0. Enterprises over the years have consumed IT in many different forms. Today they are disrupted by Digital 2.0 which calls for a different IT adoption attitude altogether. So early adopters of Digital, I would call re-inventors, who are staying ahead of the curve and managing tech disruption and reaping financial returns. They are using Data for competitive advantage and enhancing customer experience. Clearly, reinventors are well aligned and extracting value from Digital. They are also agile and be able to learn from failures.
(L to R) Vishal Gupta, Head IT, Indraprastha Apollo Hospital; Vijay Sethi, CIO, Hero Motorcorp; Rama Vedashree, CEO, Data Security Council of India (DSCI); Sunil Sharma, MD, Sophos India and Girija Shankar, Head, Business Development, IBM India,...