Ajoy Mukher­jee, EVP and Head, Global HR, TCS shares his in­sights on the dig­i­tal dis­rup­tion and how TCS is align­ing its com­pete­cies in an in­ter­view to Dataquest. Ex­cerpts:

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Ebrace Change We are in an in­dus­try that has to ride “change” on a con­tin­u­ous ba­sis due to changes in tech­nol­ogy as well as new cus­tomer re­quire­ments aris­ing from busi­ness model and reg­u­la­tory changes. The Dig­i­tal tech­nolo­gies are now be­ing adopted in main­stream busi­ness ap­pli­ca­tions and these are re­sult­ing in trans­for­ma­tion of Core Sys­tems. We have de­vel­oped our Busi­ness 4.0 frame­work to help our cus­tomers lev­er­age these tech­nolo­gies in­clud­ing An­a­lyt­ics, IOT, Au­to­ma­tion and Cloud to grow and trans­form their busi­nesses. On the chal­lenges One of the pri­mary chal­lenges is mov­ing to the next phase—chang­ing how we think, learn and work. We have to trans­form ta­lent and en­cour­age life-long learn­ing. The other as­pect is in­creased early stage tech­nol­ogy par­tic­i­pa­tion. You can­not adapt but have to an­tic­i­pate change to al­ways stay ahead of the curve.

The pace of the change and trans­for­ma­tion is rapid and to keep up with this pace, it is crit­i­cal that cur­ric­ula get stu­dents “in­dus­try ready”. In ad­di­tion to knowl­edge of core dis­ci­pline, the cur­ric­ula should en­cour­age and de­velop prob­lem solv­ing abil­ity, in­no­va­tive think­ing, strong com­mu­ni­ca­tion skills and team work in a col­lab­o­ra­tive man­ner. This can be achieved by hav­ing strong in­dus­try re­la­tion­ship and giv­ing op­por­tu­nity to stu­dents to do in­tern­ships so that they learn how the lat­est tech­nol­ogy is ap­plied in solv­ing real busi­ness prob­lems. On skill build­ing TCS fo­cuses on Ed­u­ca­tion & Skill Build­ing as a part of its So­cial Re­spon­si­bil­ity and has a num­ber of pro­grams ad­dress­ing mul­ti­ple stake­hold­ers – stu­dents right from schools to col­lege level, fac­ulty and In­sti­tutes. TCS works with academia and helps the in­sti­tutes de­velop ta­lent re­quired for the IT in­dus­try through its Aca­demic In­ter­face Pro­grams. TCS’ Cam­pusCom­mune por­tal has helped scale the aca­demic in­ter­face pro­grams and to­day has more than 1.3 Mil­lion en­gi­neer­ing stu­dents as ac­tive mem­bers in ad­di­tion to Fac­ulty mem­bers from dif­fer­ent in­sti­tutes and ex­perts from TCS to ex­change ideas, fos­ter com­mu­ni­ties of in­ter­ests and par­tic­i­pate in con­tests thus help­ing de­velop the right ta­lent for the in­dus­try.

TCS has gam­i­fied hir­ing for niche skills through con­tests like CodeVita a cod­ing com­pe­ti­tion at­tract­ing over 100,000 par­tic­i­pants glob­ally, EngiNX a con­test for IoT de­sign and en­gi­neer­ing so­lu­tion, In­fraMind a con­test in the Cloud com­put­ing and au­to­ma­tion area to name a few.

TCS has fo­cused on in­ter­nal ta­lent de­vel­op­ment at scale, mak­ing large in­vest­ments in a dig­i­tal learn­ing plat­form that em­pow­ers em­ploy­ees to ac­quire new skills and stay rel­e­vant at a time of im­mense tech­nol­ogy change. At an over­all level, the fo­cus on train­ing re­sulted in over 5.6 mil­lion learn­ing days in FY 18, over 247,000 em­ploy­ees get­ting trained on dig­i­tal tech­nolo­gies, and 208,000 em­ploy­ees trained on Ag­ile method­olo­gies.

We will con­tinue our fo­cus on in­ter­nal ta­lent de­vel­op­ment so that our peo­ple have the op­por­tu­nity to learn and work on dif­fer­ent projects us­ing lat­est tech­nolo­gies and ap­ply their con­tex­tual knowl­edge to solve com­plex busi­ness prob­lems of our cus­tomers. This will help the or­ga­ni­za­tion to have highly en­gaged em­ploy­ees with in­dus­try lead­ing re­ten­tion.

TCS has al­ways be­lieved in the con­tin­ued sup­port of the academia, which has helped it scale new heights and up­hold its po­si­tion as one of the most de­sired em­ploy­ers of the in­dus­try.

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