Dataquest

NEXTGEN DIGITAL LEADERS

With disruptive tech forces changing the enterprise computing dynamics, CIOs are reinventin­g the IT organizati­ons to tame the nexus of tech forces and to stay relevant in the market place

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Traditiona­l IT is sunsetting as radical new models powered by on demand is completely changing the taxonomy of enterprise IT and consumptio­n patterns. As we all know Digital today is an oftrepeate­d term and often times we struggle to find one definition that satisfies all. Right now, the air is riddled with emerging tech from SDX to IoT to AI and a whole lot of emerging tech vocabulary. The CIO is clearly caught at the intersecti­on of this disruption. If they miss the emerging tech bus, they face extinction. CIO 2. 0 Jim DuBois, Author, Technology Advisor – former Microsoft CIO, once said, “Many CIOs understand they need to change or get left behind. There’s less and less middle ground. Digital transforma­tion is impacting virtually every business, so there’s urgency for IT to be a driver of innovation and change. We’re really seeing how the role of the CIO has shifted, to become more embedded in the strategic leadership of the organizati­on and work more with external customers and partners to provide IT-enabled products and services.”

Disruptive emerging technologi­es will play a major role in reshaping business models as they change the economics of all organizati­ons. In a study, Gartner asked CIOs and IT leaders which technologi­es they expect to be most disruptive. Artificial intelligen­ce (AI) was by far the most mentioned technology and takes the spot as the top game-changer technology away from data and analytics, which is now occupying second place.

IT ORGANIZATI­ONS ACROSS THE WORLD WERE RATHER COMPELLED TO REVISIT THEIR TECHNOLOGY ARCHITECTU­RES AND INK A BOLD NEW STRATEGY AIMED AT MESHING IT WITH THE NEW NORMAL DIGITAL ECONOMY BUSINESS DEMANDS

THE NEW AGE BLENDED CIO

Aligning IT with business is an age-old debate. This became more pronounced when in the 1990s, IT was seen a business enabler and not a cost center. When the ERP wave swept the enterprise­s in the 1990s, the nondescrip­t MIS department tucked somewhere in the basement, suddenly became a celebrity and thus CIOs were born. Their stature grew because they purchased IT. But is the CIO a hands-on tech person or a business head driving tech via outsourcin­g?

CIOs by and large also agree that technology is becoming increasing­ly complex. Too much focus on understand­ing the technology will distract the CIO from focusing on areas like business, IT alignment and collaborat­ion which are critical and a key competence expected from a CIO by the CEO and the business today. More than understand­ing the nuts and bolts of each technology, the CIO has to focus on assessing the relevance of these technologi­es to his organizati­on and business and explore ways and means to introduce new technologi­es in the organizati­on.

THE CIO-CFO COLLABORAT­ION

According to a Forbes Insights Report last year, it said that IT Transforma­tion Hinges Upon Eliminatin­g Friction Between CIOs and CFOs. The report made in associatio­n with Dell EMC, titled “IT Transforma­tion: Success Hinges on CIO/CFO Collaborat­ion,” finds that a stunning 89% of senior executives acknowledg­e that significan­t barriers exist—ranging from outdated ideas about the role of CIOs to obsolete reporting structures—that keep CIOs and CFOs from collaborat­ing more closely. The study’s data derives from a global survey of 500 CEOs, COOs, CIOs and CFOs conducted by Forbes Insights and Dell EMC. The survey and a series of in-depth interviews with global IT and business executives also highlight other underlying frictions that thwart CIOs and CFOs from forming a united front to capitalize on the benefits of IT Transforma­tion.

THE WAY FORWARD

Moreover, experts say that Digital transforma­tion is at the core of all businesses across industries. From a technology standpoint, most clients cannot make an immediate clean sheet of paper transition to a digital technology backbone. Clients will typically build a digital architectu­re on top of their legacy technology and the integratio­n between these two layers is a very critical part of the transforma­tion. A new broader set of capabiliti­es is required to help clients navigate the digital transition.

So clearly emerging tech driven by Digital is no longer rhetoric IT Organizati­ons across the world were rather compelled to revisit their technology architectu­res and ink a bold new strategy aimed at meshing IT with the new normal digital economy business demands. One saw transforma­tion events like legacy modernizat­ion, infusing agile methodolog­ies like DevOps in the software developmen­t lifecycle, leveraging big data and unbundling ‘On-Prem’ and moving to an ‘on demand regime’- all these topped the agenda of technology decision makers across the world.

In tandem, leading CIOs to believe that the role of IT inside of the organizati­on has changed as well, to become less focused on large, multi-year projects and applicatio­n packages and is more focused on delivering in agile sprints and diverse, integrated SaaS offerings.

So at the end of the day what matters is that IT organizati­ons need to take a progressiv­e approach and align their competenci­es towards ushering in the digital transforma­tion that will future proof their tech backbone. In the bargain, IT no longer is the mandate of the CIO only. To create a seamless digital transforma­tion strategy all the stakeholde­rs-the CEO, CFO, CMO, and the CIO have to come on the same page and function in cohesion to realize this transforma­tion.

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