SITA Provides Viggo with Efficient Operations at Eindhoven Airport


Viggo, has implemente­d SITA’s latest Airport Management System to manage one of Europe’s fastest-growing regional airports, ensuring timely aircraft turnaround times and a more efficient passenger journey. With flights arriving and departing every few minutes, SITA’s Airport Resource Manager allows Viggo to co-ordinate and monitor tasks of the more than 500 employees working across the airport. SITA’s technology also supports all airside ramp activities during the turnaround of low-cost carriers at Eindhoven.

Martijn LimburgMD, Viggo said: “SITA’s Airport Management System has brought new capabiliti­es and efficiency to Viggo at Eindhoven Airport by providing an integrated, real-time view of our operations in both the terminal and airside. It has helped us secure our on-time performanc­e by improving the effective use of all our resources by setting uniform target times. This has contribute­d to a better customer journey while at the same time maintainin­g staff efficiency at the highest level.”

Starting from 2020, SITA’s technology is planned to support operations at Lelystad Airport, the Netherland’s newest regional airport, by offering a scalable management solution which supports Viggo’s multi-skilled resource model.

SITA and Viggo have worked together for many years with Viggo becoming the first licensed Airport Management System delivery consultant for other SITA customers. This means that SITA’s innovative solution can now be combined with Viggo’s operationa­l knowledge and hands-on experience to ensure a successful implementa­tion that provides customers real control and insight over their daily operations.

Sergio Colella, SITA President, Europe said: “For any airport and ground-handler to operate at their maximum efficiency, it is important to have a full picture of what is happening across their operation at all times. Our Airport Management System provides that big picture and it is gratifying to see our technology supporting one of the most efficient airports in Europe.”

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