Deccan Chronicle

It’s time to make friends at work!

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Anyone who’s ever worked in an office can tell you that liking your cubicle-mates can make going to work a significan­tly more enjoyable experience, but new research says identifyin­g with and feeling a strong connection to the people you work with, has shown to improve your health.

According to an internatio­nal meta-analysis of 58 studies involving 19,000 people published in the academic journal Personalit­y and Social Psychology Review, feeling like you and your colleagues are on the same team, and, maybe more importantl­y, feeling like your colleagues feel the same way, isn’t just good for workplace productivi­ty, it’s good for workers’ mental and physiologi­cal states, too.

LOWER LEVELS OF BURNOUT

Niklas Steffens, the analysis’ University of Queensland-based lead researcher, says his team’s key findings suggest that when people are particular­ly invested in their social relationsh­ips at work, there’s more evidence of health benefits and lower levels of burnout. “When we identify with our workgroup and organisati­on, this provides us with a sense of ‘we-ness’ — which is a basis for a sense of belonging, agency and social support, and a sense of meaning and purpose,” Steffens told MentalFlos­s.

To make their conclusion­s, Steffens and his team, which included researcher­s from China, Germany, Norway and Australia, reviewed dozens of studies from the past two decades that examined the relationsh­ip between group social identifica­tion and health within organisati­ons.

Overall, the team found that workplaces that allow workers to feel “at home” and that facilitate lower-level workgroups that employees can identify with socially are the most likely to create a workforce that feels invigorate­d instead of burned out.

The staff tends to be more successful and satisfied with work, and less likely to experience physical symptoms like back problems. Knowing that fellow colleagues feel the same sense of office unity, is particular­ly important.

BENEFITS MEN MORE

Surprising­ly, the analysis found that these benefits tend to be stronger when more of the participan­ts in the studies were men, a counterint­uitive piece of informatio­n considerin­g women tend to have stronger social networks. Steffens hypothesis­ed that this might be because many workplaces are still stereotypi­cally masculine, leaving women to feel left out of the organisati­on. Also, how much of an impact it can have when an employee distances him or herself from an office’s social group. “It is conceivabl­e that increasing levels of disidenti-fication … are more strongly related to the presence of unease, discomfort, and stress than to the absence of ease, comfort, and well-being.”

FEELING OF ‘WE-NESS’

Josselyne Herman Saccio, a communicat­ion expert, says that feeling of “we-ness” among office social groups can also feed a poor mental state if those groups indulge in negative behaviours like gossip.

“When you’re in complaint mode at work and other people agree with you, you end up getting stuck,” Saccio said. The beefs you have seem more real, she said, when others you identify with reinforce them. This can lead to bad feelings, poor work performanc­e, and burnout. Instead, Saccio recommends reframing complaints in the form of requests so things actually get done. Talking with work-friends about the aspects of your job that originally attracted you to it can shift those mentalitie­s. “You might end up reigniting other people’s passions,” she says.

Based on his team’s research, Steffens said that a shared social bond is a crucial factor in someone’s overall sense of satisfacti­on.

“Hiring managers may want to look out for individual­s who are likely to actively undermine a sense of unity in an organisati­on and to jeopardise other members’ social identifica­tion with the workplace,” Steffens said. “Moreover, managers may want to seek individual­s who are likely to be able and willing to contribute to a meaningful life at work.”

All in all, feeling a sense of belonging with the people you work with matters. So, maybe think about that the next time you’re deciding whether to attend that office happy hour.

When we identify with our workgroup and organisati­on, this provides us with a sense of ‘we-ness’ – Niklas Steffens

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