Soon, I-T dept inquiries to...
“The dynamic allocation of cases would be be skillbased, location-based, etc,” Krishnamurthi said.
Sources, in the I-T department reveal that in the manual system, the officials often in connivance with the intermediaries, touts and chartered accountants played around the system to lower the taxation liabilities of an assesse in exchange for gratification.
There were even complaints about unnecessary harassment of genuine tax payers awaiting for her/his tax returns. The insiders claim that though automation has reduced instances of corruption in recent years, the process has been very slow.
Experts point out that a similar initiative in the passport department in the past few years has helped in transforming the entire system, as a result of which now a passport is delivered within days instead of months earlier.
As per the data available with the government, the tax collections increased significantly from Rs 6.38 lakh crore in 2013-14 to almost Rs 12 lakh crore this year.
The number of returns filed have also increased from 3.79 crore to 6.85 crore, showing 80% growth in tax base. Last year, 99.54% of the income-tax returns were accepted as they were filed.