DNA Sunday (Mumbai) : 2019-02-10

THE STORY : 2 : 2

THE STORY

THE STORY 02 DAILY NEWS & ANALYSIS I MUMBAI I SUNDAY, FEBRUARY 10, 2019 www.dnaindia.com I twitter.com/dna I epaper.dnaindia.com I facebook.com/dnaindia PENDENCY IN NATIONAL AND STATE COMMISSIONS National/State Commission Cases Filed Cases Disposed Cumulative Pendency NCDRC 9,005 2,001 20,550 Andaman Nicobar 2 1 2 Andhra Pradesh 694 68 1,513 Arunachal Pradesh 7 0 28 Assam 100 8 546 Bihar 114 10 1,672 Chandigarh 887 537 420 Chhattisgarh 1,190 776 427 Dadra and Nagar Haveli 0 0 0 Daman and Diu* 1 0 1 Delhi 2,356 455 16,058 Goa 193 36 240 Gujarat 1,261 122 5,811 Haryana 2,236 339 4,838 Himachal Pradesh 460 129 424 Jammu and Kashmir 49 1 525 Jharkhand 328 9 1,326 Karnataka 7 0 112 Kerala 983 140 4,903 Lakshadweep** 1 0 1 Madhya Pradesh 830 30 19,304 Maharashtra 2,523 154 22,460 Manipur 14 2 43 Meghalaya 2 1 99 Mizoram 11 1 33 Nagaland 10 1 25 SECTORS CONTRIBUTING TO MAXIMUM CONSUMER COMPLAINTS Orissa 688 79 3,274 RAJASTHAN Sector Insurance No. of cases 4,230 Percentage 27.92 z Electricity 2,365 15.61 Housing 1,571 10.37 Pondicherry 17 1 55 Punjab 1,807 998 923 NCDRC Sector No. of cases Percentage Rajasthan 1,355 569 1,529 Insurance 9,851 Banking 3,472 5.49 Sikkim 5 0 14 UTTAR PRADESH Sector Insurance No. of cases 5,917 Percentage 21.31 z Banking 2,465 8.88 Housing 2,253 8.11 Tamil Nadu 552 17 3,586 Telangana 1,000 83 2,295 Tripura 47 31 16 Housing 6,186 34.34 Insurance 2,408 13.37 Banking 1,147 6.37 MADHYA PRADESH Sector Insurance No. of cases 4,606 Percentage Uttar Pradesh 2,904 361 z 39,629 Banking 1,906 7.86 Electricity 1,667 6.88 Uttaranchal 331 57 1,021 West Bengal 2,140 387 4,243 19 Total of states 25,105 5,403 1,37,396 STATES WITH HIGHEST CUMULATIVE PENDENCY OF CONSUMER COMPLAINTS Total (states + NCDRC) 34,110 7,404 1,57,946 STATE FILED DISPOSED CUMULATIVE PENDENCY 2,904 2,523 361 154 30 455 122 39,629 22,460 19,304 16,058 5,811 Uttar Pradesh Maharashtra Madhya Pradesh Delhi Gujarat 830 2,356 1,261 SOURCE: CONFONET z Housing 20,714 32.74 15.57 DELHI Sector No. of cases Percentage z GUJARAT Sector Insurance No. of cases 9,393 Percentage z Banking 1,017 6.36 Housing 647 4.04 *Daman and Diu data till December 31, 2013 **Lakshadweep data till December 31, 2015 ***Remaining data till December 31, 2018 **** Cases filed and disposed data for 2018 only ***** In addition to the pendency in national and state commissions, district forums across the country have a pendency of over 3 lakh cases 58.7 MAHARASHTRA Sector Housing No. of cases 9,537 Percentage z Insurance 5,090 23.3 Banking 2,066 9.46 43.65 SOURCE: CONFONET 2 5 1 4 3 1 2 3 4 5 6 7 8

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